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TESTIMONIALS
One of the best things about being a pool builder is to hear all the nice things our customers say about us. Here are just a few of the kind words that we manage to capture in writing:
“Quality, Workmanship, Professionalism, Industry Leaders. These are just a few words of the words that come to mind when describing Pools by John Clarkson. Their skill and passion for our industry is a constant reminder of how a clear vision and sense of their marketplace contribute to their continued success. Zodiac has been so fortunate to have been partnered with both United Aqua Group and Pools by John Clarkson for the past 20 years. We cannot think of another company that is more deserving than Pools by John Clarkson to receive the Zodiac Pool of the Year!“
Craig Goodson
Zodiac Pool Systems
“PBJC completed our pool in late February and we’ve enjoyed it all summer. Our design consultant, JR, worked through a couple of iterations to help us find a design we loved, only to have our HOA not approve it because of the severe slope in our yard (would have caused a lack of privacy). So we again worked with JR and came up with an even better design that met the HOA guidelines. We started this process soon after the pandemic started so it did take longer to complete than we anticipated. We were able to make small design changes to the paver layout at the time of installation, which we appreciated because it’s not easy to really visualize how things will change in your yard, particularly when it’s on a slope. We were able to get in touch with the team most of the time without issue. We have had interactions with their service and maintenance teams and they are very helpful and friendly. I believe we have a well built, quality pool. I would definitely recommend PBJC!“
Maggie D
Review taken from Google reviews.
“My husband and I decided to put in a pool in mid 2020, in the middle of Covid. We spoke to a couple of different companies, all local and absolutely felt the best about Pools by John Clarkson. Our sales rep is fabulous, Russ Bourque. We worked closely with Russ on the proposal, all of the elements that we wanted to make sure were included in the design. Russ was very thorough and so helpful. Once we confirmed our design choices and paid our deposit, the process starts to really move. We had a really lovely project manager who was at our house all the time, Edmund. The construction process is long and you have to remain patient but the team at PBJC is top notch. They do not skip a step. They laid out our timeline and even though the process feels like forever, the end result is so amazing. We love our pool and the outdoor kitchen that PBJC installed. We are very picky and could not be happier with our backyard and the job that they have done. Russ, Edmund and the entire team that worked with us were really the best in the business. 5 stars ⭐️⭐️⭐️⭐️⭐️ all the way. The best touch, Russ delivered the most thoughtful thank you gift to our family once the project was complete. Very well done!” T. Snyder Review taken from Google reviews.
“Hands down the best contractor we’ve ever dealt with. Starting with our designer, Jeff Hocker to our construction manager, Jonny Carpenter our pool exceeded all our expectations and then some. From every design detail to all the finishing touches they worked with us without any hesitations. They are an honest company that puts customer satisfaction first! They were true to their word, budget and commitment to a beautiful quality product.”
Lisa H
“Please know, that we LOVE, LOVE, LOVE our pool and that it has really improved our quality of life….we entertain all the time and David is in that darn thing like a frog!”
The Stoddard’s
“PBJC installed new construction pool, patio, and summer kitchen. As you can see in the photos, the initial kitchen design and the final product are identical. Dex with the Outdoor Living Department at PBJC and his team (shout out to Philip) were helpful in design, suggestions, and even grilling resources and grill/Egg maintenance. A few issues came up after initial construction and install, like paint color and gliders on the drawer. Dex and his team were prompt, professional, and accommodating in their response to make sure we were 100% satisfied. I wouldn’t hesitate to refer friends and family to the Outdoor Living Department at PBJC for outdoor kitchen install.” P. Lowman
“We would like to give our pool a 5 out of 5. The quality in construction and materials of our pool is top notch…we strongly believe that no other pool builder could have produced a better product. Our pool designer JR, held our hand thru the entire process of our pool. We have been swimming in it for the past few weeks and he could not have designed a better pool for us. We chose PBJC after meeting with JR and just loved his honesty, realism, and enthusiasm he had about designing and building our pool. He was the key ingredient to the success of our pool building experience. There were points in the building process that encountered some challenges (like any other build project) and Debbie (Customer Care Mgr) was able to help get things realigned. She was always really helpful when we needed it. She had even called us after the build was over to see what they did right and what could have been done better. Our Project Mgr Eric was very knowledgeable and experienced and was able to discuss and explain all aspects of the build and its various phases along the way. He had some creative ideas with some of the scenarios specific to our build. He was a great resource I wish I could have spent more time with. The entire crew of people we have gotten to interact with have been just great. We are very happy with our PBJC pool and would highly recommend them.“
The Angelus
Review taken from Google reviews.
“In 1989, when we moved back to Jacksonville from Tulsa, OK, we had a patio home built on Masters Ridge Drive in Hidden Hills. And we contracted with John Clarkson Pools to build us a screened-in swimming pool behind our house adjacent to the 18th fairway.
Over these past more than three decades, our whole family has enjoyed using the pool. My wife, Jo Ann, and I especially enjoyed watching our four grandchildren have loads of fun in the pool. Of course, these many years later, we so treasure those many memories.
When we had the pool installed, it was recommended that we install a self-cleaning system which would keep residue from sinking to the bottom of the pool but would keep it in suspension to be channeled to the pool filter. In these past more than thirty years, I have never had to vacuum the pool even once. Whenever I needed to replace any parts in the cleaning system, I would stop at All Florida Pool Supply on Beach Boulevard and get the parts. But now All Florida is no longer there and over the past more than a year when I needed parts, I went to Pinch a Penny for assistance but they informed me that parts were not available.
So for the past year, my pool water has not been rotating through four different areas, one area at a time to forcibly be expelled to keep the residue in suspension. Instead, all four areas have been open continually which did not allow sufficient “force” to keep the residue in suspension which resulted in a “cloudy” pool.
Sometime this Spring, I stopped at your office seeking assistance. I really was not optimistic that parts could be found to address my pool problem, but I felt that it was worth a try.
Today when I look out at my pool area, I see “crystal clear water” in the pool. I want to offer my special appreciation to Karli and Chris for their extensive, and patient, efforts to do a nationwide search for the parts. Although I had all but given up on finding the parts, they did not give up.
So these many years later, I feel that my wife and I made a wise choice in having our pool installed by John Clarkson Pools.”
Mr. Zenke
“I recently had a pool installed by PBJC and they were wonderful top to bottom. The project will always last a long time due to demand and it is worth the wait. David the designer was so patient and helpful when I was in dispute with my HOA and Edmund, the project manager is amazing. Edmund kept me up to date on each step and delay that might occur. He set my expectations and was honest which I appreciated. Edmund called me each day to check in and I honestly could not have gotten thru this without him. Having a pool installed is stressful but the entire team was so nice, so informative, and just so wonderful. If you are looking for a pool go with these guys!!!! You will not be disappointed. During a pandemic I could not hug Edmund, but I would have.”
Rebecca W
Review taken from Google reviews.
“We hope you and yours are well.
As we discussed when designing our pool, our intention was to
eventually get puppies. Introducing litter mates Brek and Vale (named
after two of our favorite places in Colorado with a little spelling
twist). These Black Labrador pups are now 15 weeks old and absolutely love their PBJC pool. The pool shelf is just perfect for them!
We know Wrigley and Jack Murphy were special Labs and we fondly
remember our encounters at your office. With them in mind, we thought
it might bring a smile your way knowing our little ones are thoroughly
enjoying our backyard oasis.
Warm regards,
K & K”
“This review is a little delayed, but we are about 6 weeks post completion of the pool. We can’t say enough good things about our experience with Pools by John Clarkson. I think we probably began the conversation about a pool like most families and we began calling what seemed like every pool company in Jacksonville. After a few came out and gave us their idea of what we wanted we called PBJC and we honestly couldn’t be happier. From the time we called PBJC they were up front on how the pool process would be. We spoke with Jordan Rothman (JR) over the phone and after a few meetings with him to review our wants versus needs he presented an idea to us that was exactly what we were looking for. During the process Jordan was extremely up front on everything regarding the pool and explained to us where the major dollars would be used, something the other pool companies failed to explain. Due to our yard layout we required a fairly substantial retaining wall which ate up a pretty significant part of our budget. Once we agreed on the budget and design, we met with the staff at PBJC to pick out the pool bottom finish (Teal pebble) and the glass water line tile. After picking the materials out and signing the contract we met with Eric Jent, our construction supervisor, who was absolutely wonderful to deal with. Eric made the process painless and stayed in constant communication about the daily, weekly or monthly steps and progress we should be expecting and seeing. We expected delays and some issues given the horror stories we read and heard about from friends but with Eric and Jordan (who not only sold us the pool but made frequent site visits to check on the progress) it was a wonderful experience. I realize we said this earlier but we honestly cannot say enough good things about Pools by John Clarkson, however it was really these two guys who made this process completely painless and honestly fun. They treated us not as just customers but friends. We sincerely enjoyed working with the group at PBJC and would highly recommend them (especially Jordan and Eric) to anyone looking for a pool.” Scott W
“We would like to thank you for the outstanding job you did on our pool!
First, we were so surprised that you were able to provide the pool we wanted in the budget we specified. Not only did you build us a beautiful pool that exactly suited our budget and our needs, you gave us exactly what we wanted, plus more, and we did not have to sacrifice one item on our ‘wish list’. You truly exceeded our expectations.
Next, as ‘perpetual renovators’, we have dealt with so many contractors and subcontractors; we assumed our pool project would drag on like all the other projects we have undertaken in the past. Wewere so pleasantly surprised by the prompt manner in which you came to view the site, measure the area, and get your crew started. Our friends and neighbors were as complimentary of the progress as I posted it on Facebook.
We absolutely LOVE the salt water system. It is so low maintenance. We’ve had quite a number of pool parties since July and everyone loves the softness of the water and the absence of chemicals in their hair and swimsuits.
Our family thanks you from the bottom of our hearts for giving us the opportunity to build such a beautiful pool at a price we could afford. It has truly turned our home into a haven for us, our friends and our family and has brought us so much enjoyment to us over the past months.
Your company has been a true pleasure to work with. We are happy to recommend your company to anyone who wants a quality pool at a very fair price.”
Mark & Allison Broughton
“I am writing to let you know how absolutely thrilled we are with our new pool. We have worked with many contractors in the past but none have come close to the professionalism and quality workmanship your company provided. The construction of our pool was completed quickly and flawlessly.
I wish I could name and personally thank each person who had an impact because they were all fantastic and very skilled at their jobs. I will mention that Mark, who managed the project, was on top of the project every step of the way.
My biggest thank you, however, goes to Joel. Joel was integral in our decision to choose Pools by John Clarkson. We knew little about your company and were hesitant to go with an “unknown” but Joel’s demeanor, patience and willingness to work with us on our decking choice, design and budget was unsurpassed. He helped answer all of our questions without putting any pressure on us to sign a contract.
The workmanship and quality of your pool speaks for itself. Every neighbor, family member and friend who has seen it comments on how absolutely beautiful it is and how they feel like they are at a resort in our backyard.
Thanks for helping us transform our backyard into something we will enjoy for years to come!“
Cort and Mary Beth Raithel
“I started the pool project in my yard with great trepidation, having heard many horror stories. I can say with absolutely honesty the project was a delight, from the initial meeting until completion.
Joel was great listening to my list of requests and designing exactly what I wanted and then dealing with all the questions and calls that followed. I would also add that you left the yard in better shape than you found it the remedial work carried out in regards to the fencing and the grading of the yard was superb.
The work happened on time and I knew every step of the process what was done and why, so I have no hesitation in recommending your company to anyone.
I love my pool and thank you all for your patience, good nature and absolute professionalism.“
Julie Collison
“Great construction, service, attention to detail, and especially good people to work with.“
Jeffrey Glyn Glasgow
“We love our pool! The design & the process from beginning to end was wonderful.“
The Weiss Family
“Thanks so much. You really did a fabulous job and we enjoyed “creating” with you . . . We are extremely pleased with the results and appreciate how stress-free the entire process was for us.”
The Rubin’s
“Hey Jordan, here are some of the pictures we talked about. I hope they will be useful to you. I wanted to let you know how much we have appreciated having you and PBJC build our pool. It has been the best investment and addition that we have done to our home. At one point we were considering adding on to our home over the garage, but after the pool and its large deck were built, the extra space has been perfect for our family and taken away our need for more space inside the house.
From about March on, we have many different families come over to enjoy a time of playing in the pool with our kids. It’s the only way to entertain when families with children come to visit. The children play in the pool for hours and hours.
Your suggestion of putting in the heat pump, instead of the solar panels has been a great suggestion too. This December, my parents came for Christmas, when the daytime highs were in the 70’s but night time temperatures were pretty low. We heated the pool for a day, and it was warm enough to enjoy those memories with my parents at the end of December! We had two different families come with 5 children in October and then the middle of November. Here again, we stoked up the heater and had tons of fun swimming, when there wouldn’t have been enough sunshine to guarantee the water would get hot enough otherwise.
Also, I wanted to let you know the design you created, with the 6ft. X 4 ft. area that only has 9 inches of water is a big hit for our family. It makes the pool so versatile. Adults can lounge on it just to keep cool. Best of all, I know that we have taught at least 8 really young children how to enjoy the pool by having that area for them to splash around in before they are ready to jump into the 3 ft. area. We affectionately call this are ‘The Beach’.
The most important thing I wanted to say thank you for was the incredible ‘after-the sale’ service that your company has provided to us through out the past 4 years. From having the paver brick guys come out to re-level the back part of our retaining wall, when it settled unevenly after so much rain from the many hurricanes we had that first summer, to the most recent time when you had Jim come out and find the issue we were experiencing. Wow! I can’t thank you enough for being there as a stable, consistent, honest vendor in this market place. You guys are the best and we appreciate you very much.
Have a great day Jordan,”
Sincerely,
Shannon Stanley
“We made the right choice of Pool Companies. Your great reputation made us feel very confident in the quality of your work. Thanks for the professionalism and attention we received. I would recommend you to our friends 100%. Thank You“
Vicki Marra
“Incredible Experience, best I’ve had with a Contractor. Very Detailed, Timely & Professional. Jordan is outstanding. I will refer as many people as I can. Awesome Job!“
Thanks!
Ryan MacClellan
“The quality of the work was excellent . . . The follow-up from any question or request was great . . . The new pool is Beautiful and I would use Pools by John Clarkson again.“
Kathy Buffkin
“. . . we were pleased with the behavior and performance of the workers. All pleasant and courteous; never saw such hard workers!” The Rovers
“When I contracted to have my home built in May of 2007, Pulte was co-opting with John Clarkson pools. They had built the pools in the models and were the company buyers had to use if they wanted a pool before closing.
Patsy and I are glad those were the rules in effect. We are totally satisfied and our pool gets compliments from those who have visited us. There are two pools within 200′ of my home that were built by the “cheapest bid”. My neighbor across the street had to have two separate companies come to straighten out the poor design and workmanship of a St. Augustine builder. They spent months re-plumbing his system and installing more equipment. This was all on his dime! The neighbors next door had to have their pool drained and resurfaced. The coating was wearing off and clogging the filter system. The installer blamed the manufacturer and vice versa. After a year it was repaired.
I want to recommend John Clarkson Pools to you. They are top of the line. The warranty for home pools is the longest in the industry. Before they carried equipment from Jandy Corporation, John Clarkson asked for and received an extended warranty for their equipment with the caveat that a factory trained and employed tech would be available to service all installations. I do know that Clarkson will stand behind their work and do what is right for their customers.“
Best regards, Joe Fittipaldi
“We send this to you as happy Riverwood residents. Much of our positive experience can be attributed to Pulte staff and the excellent craftsmanship of contractors and subcontractors hired by Pulte. One of those contractors we rate as superior is Pools by John Clarkson. When we built our home at 202 Marsh Hollow Road, Clarkson Pools designed and built our extended enclosed lanai and spa. At the completion of this project, and two years into the use of our lanai and spa, we are extremely pleased with the product design and performance. If we were to do this project again today, we would not hesitate to choose Clarkson, and we have recommended them to many of our neighbors.
We recommend that you consider the many positive attributes of Clarkson Pools. Their cost, schedule and performance on our project were excellent. We think it is important that you have customer experience to consider, and we strongly recommend Pools by John Clarkson.”
Sincerely,
Col and Mrs. E. Rivers, USMC (Ret)
“. . . Jim Sasser, Henry – tile guy & paver guys [all went] ‘above and beyond’ our expectations. Thanks for everyone’s hard work and great results!”
Gary and Rita Larson
“Larry & I wanted to Thank you for all the thought & effort you have put into our project. We enjoyed seeing you, meeting Mark & especially hanging with Wrigley! Thanks Again“
Larry and Molly Payne
“. . . All expectations handled well . . . unusual pool – done well.“
Steve West
“I wanted to give a special thank you for the way you took care of my pool. Everything is working great and taken care of. Jim did a great job and I really appreciate it.”
Sandy Andrews
“The pool is very nice. We have been very satisfied. Kevin has been very helpful throughout the project”
Don & Dawn Johnson
“We are very excited about how everything has gone. You and your team are so professional and great to work with. I can’t thank you guys enough for all you have done and being patient with us going through this process. Our recommendation to anyone for your professionalism, workmanship and overall dealings would be a pleasure to pass along.“
Terri Fountain
“PBJC has been awesome to work with, not only during the construction process, but after the pool was completed as well. The called me after 30 days and then again after 6 months, and again after 11 months, which is unheard of. I have referred them numerous times to my neighbors and my clients and will continue to do so in the future.”
Don Brewer
“I wanted to drop you a note to thank you and your staff. As we discussed during our first meeting, your company was the highest bidder for my pool project. I’m happy to tell you, it was worth every penny. While there are challenges with any project of this size, the difference is in your staff. Their professionalism throughout this project was outstanding. Specifically, Tom & Kevin! They were a pleasure to work with and insured cast in I not only understood each step in the process, but also ensured “our” pool was “their” pool! In your business, it is important to have “customers for life.” Because of your staff, Kathy & I have joined that group!”
Dan Conran
“The folks at PBJC were wonderful. They are not the least expensive by any means, but they have the industry knowledge, organization, and professionalism to accomplish even the most technically challenging pool projects. We put in a very different kind of pool. This was a fully tiled fan shaped pool with a “perimeter overflow” edge on 3 sides and an infinity edge on one side. “
“PBJC was one of 2 pool builders in NE Florida who knew how to build this type of pool. The tolerances on the perimeter overflow edge are tiny. We had had a vision for this pool for about 5 years. Right from the beginning, they worked with us to design the pool and then build it. “
“When all was said and done, we had a true work of art in our backyard thanks to the good folks at PBJC. We would highly recommend them for all types of pool projects without reservation.“
Herbert Gowen
“I want to drop you a note to thank you for taking care of a bad situation with our pool decking. Our pool deck has never looked so good. Tony price and his crew came to our home and completely removed all the old layers of paint and decking. Their attention to detail was just amazing. The new texture/color is beautiful. Our pool is finally the way we had pictured it when we had it put in four years ago.
I will recommend your pool company to anyone considering putting in a pool because you do stand by your product.”
Janet Johnson
“After checking out several swimming pool builders we landed on Pools by John Clarkson. We could not be more pleased. Jordan Clarkson (one of the sons of this family owned business) helped us design a pool that is unlike any we have ever seen. It fits into a rather unique piece of property and we get compliments on a regular basis. Boaters passing by point to it and stand up to get a better look. Any issues with the construction or service were handled in a very prompt and professional manner. We take a great deal of pride in recommending Pools by John Clarkson to all of our friends and neighbors.“
Nelson Eason
“We have been looking forward to sending this letter almost from the start of construction based on the wonderful experience with Pools by John Clarkson. Now that all has been completed, it is with great pleasure that we send this note.
From the initial design and budget meetings with Joel Hartman, through construction managed by Mark Gardner, and finishing with “pool school” with John Townsend, we have been impressed with the integrity and quality of work done by your company. Admittedly, our expectations were high based on a grand vision for our pool, spa and firepit area. And to be perfectly honest, you exceeded our expectations. This includes all of the sub-contractors used from framing the pool, shooting the shell (these guys were artists), to the masterful installation of the travertine deck.
Every aspect of building the pool was done on time and within budget as agreed. The few variables that inevitably came up were dealt with to our complete satisfaction. Your team was exceptionally professional, courteous, reliable and flexible. We want to thank you for your personal involvement and the decisions you made out our behalf.
Our thanks for a job well done– it has been a fun-filled Spring and Summer with our new pool!”
Ron & Stacie Sullivan
“It has been an excellent experience dealing with all the professionals at PBJC. Thank you.“
Alina Alvarez
“I highly recommend PBJC. Their team and work is superior. They offered great experience, design expertise, professionalism and were an absolute pleasure to work with. They delivered on time and on budget, were very responsive and communicative.”
“Fantastic design, reliability, execution and service. I received a handful of bids for my outdoor pool, spa, patio and kitchen – and am very glad I went with PBJC. They were very easy to work with, amongst the most reliable and punctual contractors I’ve ever worked with, and provide great service even to this day.”
Kevin Marasco
“We used PBJC to build our pool from the ground up (and outdoor kitchen) over 2 years ago. ANYTIME we have had a large or small issue, Judd and Jeff are on it. This family owned company has been amazing and have truly dealt with me (a perfectionist) in a top notch manner. We utilize our pool and spa EVERYDAY and we often look at it and say we wouldn’t change a thing. When we need a pool builder in the future, it will be PBJC. Highly recommended!“
Angela Massey
“Everyone has been extremely pleasant and willing to work with us during the project. You have no idea some of the designs we got back from other pool companies after giving them the same explanation of what we wanted our pool to look like. It was like they didn’t even listen to anything we said. The couple of companies that did actually listen were not excited to think outside the box. A couple of companies even made fun of us a little bit for what we were asking. You guys took what we said in the introductory meeting to heart and came back with a design that was spot on. There was hardly anything to change! That is what stood out in our mind as one of the most appealing things about Pools by John Clarkson. Now that the pool is almost finished, Tom has been very helpful with talking to us about our punch list. Anna and I have been extremely pleased overall in our experience with you guys. We love the pool and dealing with Pools by John Clarkson has been great. We will certainly recommend you all to people we know. Thanks again and we are looking forward to the remainder of the project.“
Kevin Valent
“We are delight
ed with the pool that you built for our new home. It was completed last August and we moved in shorthly thereafter. In addition to yourself, your staff has worked diligently in providing the best possible service. You have changed the horsepower twice to increase the flow of the water out of the jets in the Jacuzzi, and we are enjoying it daily. The few problems seem to get resolved very quickly and for this we are very grateful. You are being recommended to all of our friends that are building new homes with pools!“
Gerald & Evelyn Buxbam
“Things went great, we have no complaints. They were on time which was very important to us because we were on a construction schedule building our home. If there were any issues raised during the build out the construction crew were right on it. During the process a supervisor was constantly overseeing quality assurance.”
Dean & Brenna Hall
“We would like to take this opportunity to thank you and your pool contractor, Pools by John Clarkson, that you have set an excellent example of the highest caliber. Your pool and associated landscape is exquisite. The care and expertise taken in the installation of the pool is most evident and resulted in minimal disturbance to adjacent property and common areas. It is a pleasure for us to come across this level of excellence and we appreciate your attention to our requirements.“
Rick Pariani & Vanessa Cunningham
“We are so thankful we utilized Pools by John Clarkson as our pool builder. The entire team was extremely professional and helpful throughout the process. Kyle guided us through the design and initial budget and seamlessly transitioned to Johnny on the project management team. They were always responsive and thorough and the end result was better than we could have expected! We would highly recommend John Clarkson to anyone looking for a pool builder.”
SPENCER HYATT
“Several months ago we met with Kyle Kempton for assistance in
designing our backyard which included a pool, jacuzzi, stone work,
outdoor kitchen with pergola and a two story screened in patio.
Kyle was so pleasant to work with and extremely
knowledgeable! He made suggestions while keeping in mind our design
choices, budget, and even happily changed a few things in the days
following.
Kyle’s designs were flawless, and the actual patio came out
like an oasis in our new home! He arrived after construction with a
colleague to go over the information we needed to know, which they
made extremely simple!
I would recommend John Clarkson pools
highly!
Rovena Schirling
“We are in the process of building our pool with Pools by John Clarkson and they have been great every step of the way. Jeff and Joel met with us several times and answered every question along the way and are very responsive, honest, and just easy to work with. Kaylee worked with me for hours on picking out tile and has gone above and beyond. We are super excited about the construction process and so far everything has been great!!”
Sonia Vohra
Positive: Professionalism, Punctuality, Quality, Responsiveness
“The staff at Pools by John Clarkson are professional, helpful and responsive to their customer. We had a great experience building our pool and absolutely love the finished product. Highly recommend this company if you’re looking for a pool.”
Margaret Goodman
“We couldn’t be happier with our experience with John Clarkson pools, from start to finish everyone was very helpful and pleasant to work with.
Update: it’s been a little over a year since the completion of our pool and we have used PBJC pool care service since completion, and we are so happy to have Brandi R. clean our pool. She always keeps everything looking brand new and running perfectly!”
Q Ellis
“2019 Wonderful and responsive customer service by Vanessa (Service) and Pam (PoolCare)! Their teamwork and execution of solving my pool concerns was outstanding!
April 24, 2020. I have continued to have amazing service from the PBJC Service department! They just completed an update on pool equipment for us and it was done timely and they communicated so well with us. I would highly recommend Vanessa and the team at PBJC Service. We also use them for our Pool Care (Karli) and that department has been great to work with too.”
Missy Johnston
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
“We have loved our experience with Pools by John Clarkson. Our project manager Eric Jent made the whole process seamless and smooth. We appreciate what Eric and the entire PBJC team did for us and would highly recommend them to anyone.”
Adam Skala
Positive: Professionalism, Punctuality, Quality, Responsiveness
“PBJC gets a 5 star rating! From the very beginning of our journey it was a smooth experience. This company is about pleasing the customer, they want to make you happy. We met with Kyle who worked with us designing our pool, he is patient and listened to what we envisioned. Kyle did a superb job drafting the exact design. We never felt pressured or rushed. He was knowledgeable and professional. Our project manager Eric walked us through and explained the project and what we could expect. Eric was always responsive and accessible. He stayed on top of everything. He was always checking on our project and the workers. Eric is a professional, pleasant and he knows his craft. Eric is excellent at his job and made this project go seamlessly. He cares about the quality of his work. This company treats you like you are family. They don’t cut corners and they don’t BS. They do excellent work, create beautiful pools and they care about their work. We highly recommend them along with our team Eric and Kyle!”
Diana Surgent
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
“I can’t say enough good about Pools by John Clarkson, specifically their Aqua Classics division. Jeremy and his crew exceeded our expectations from beginning to end during the whole process. We met with a lot of pool companies and decided to go with Pools by John Clarkson. They provided us with all we asked for from the design through completion of the pool. I have and will recommend this company to anyone looking to build a pool.”
Travis Rhoden
“I was looking for a company committed to excellence and anchored in integrity. I was not looking for the least expensive as I have heard some bad experiences with other friends who have had pools built. From several pre contract meetings and conversations with sales rep Joel Hartman and the construction process with project manager Eric Jent I was not disappointed. The finished product was incredible and the process was smooth. I never felt like I needed to battle with the company to make good on their workmanship nor their verbal or contractual commitments. Even after all monies were paid there was still an outstanding issue that involved a third party that needed resolve. I am happy to report Pools by John Clarkson did not forget my name nor their commitment to my customer satisfaction. They remained faithful to follow up with the third party and ensured all was completed to my satisfaction and expectation. I recommend them without hesitation for an outstanding product and pool design and building experience.”
Denny
Positive: Punctuality, Quality, Responsiveness, Value
“This was a great experience for us. First at the design center, Kyle did a great job designing our new pool, he got us everything we needed and did not try to sell us anything we did not need or want. Great customer care for sure. Next our pool was started on time, completed ahead of time and the job turned out perfect . The 30 day service period was handled great and the techs showed up on time and did an amazing job keeping it clean and completing the start up. All this during the holiday season. Jim did our pool school with us and was very patient and fun to work with we learned a lot that’s for sure. Last because of our fantastic experience we decided to have them do the weekly maintenance as well. We trust that they will take great care of us.”
Stephen Marinella
We appreciate Pools by John Clarkson for building us an absolutely beautiful pool! I would like to thank Jeff for confirming that we can get this pool, when he presented the design, we were blown away and that started it all. Then comes Kaylee Phillips, she is just amazing!!! She helped us picked the colors and really helped us made the right choices, we love you Kaylee!
Then off course, Debbi Werling, you are so full of positive energy and always made us feel like family when we walk into the office – appreciate you. Then comes Johnny – the guy that made it all happen. Johnny called us everyday and stayed connected through the entire process. He would visit and confirm that we are good with everything happening- He was vested 100%. I value his appreciation for his customers, he made us feel so very special throughout the entire experience. What a way to exceed customer satisfaction, I am beyond impressed!
Thank you Johnny for everything! We appreciate you very much! Look no further – get your pool by this amazing company who understands what Customer Satisfaction really means. Very proud pool owners. Mr and Mrs Seenath.
Andy Seenath
“Hands downs you want Pools by John Clarkson to install your pool!!! I can’t say enough great things about this place. We had the standard level pool installed, and we couldn’t be happier! Standard level at PBJC, isn’t really all that standard though. They allow you to pick the paver stones, tile, and pool shell color from a pre-selected group, but allow for upgrades if you want. As you can see from the photos the basic level materials were fabulous! In addition, the team at PBJC couldn’t have been nicer and more available.
They answered the phone and came by immediately when contacted, even sometimes on days they weren’t really even open (Thanks Debbi!) The greatest part of my family’s experience with PBJC was working with our project manager Eric. Talk about a nice, hardworking guy! He fielded questions from my grumpy 90-year-old father (sometimes the same question many times over) always with a smile and a can-do attitude, no matter what we asked him to do. Our yard has always had a drainage problem, but Eric and his team went above and beyond to correct and manage all the issues with water drainage. Eric’s attention to detail, project management skills and overall knowledge really made this a seamless and pleasant process. I have had the unfortunate experience in the past of hiring the wrong contractor for a different job, but PBJC is the right contractor for pool installation!
They aren’t the cheapest guys on the block, but so well worth the money!”
Sandy Paul
“Outstanding work done by Kyle and everyone at the Pools by John Clarkson team. They were great in helping us design our custom pool and spa layout, go through the paver, tile, and all the styling options, very responsive to all questions and inquiries, and excellent with the delivery and final “Pool School” taught by Jim.”
“I would definitely use them again, and highly recommend them to anyone looking for a great quality pool/spa from a highly-responsive and on-time and as-promised delivery team!”
Victor Rios
“If you’re looking for a quality pool builder with their stuff together you don’t have to look any further. These guys are great! They got the pool done way before I thought it would get done, & not one problem with the way things went. We went with the infloor cleaning system. It’s going to make life easy. Kyle and Eric. Were Fantastic to work with. I’ve worked with these guys too at work. And they treat everyone the same. I’m impressed! They gave us a great pool that’s for sure & great service. By far one of the best if not the best pool companies in the area.”
Jeremy L
“We could not be more pleased with the service that PBJC provided.
Joel came up with a beautiful, unique design that enhances our landscape
perfectly. There was someone at our home nearly every day working on our
pool and they met the exact timeline that they gave us for completion –
nearly unheard of in construction. We have zero complaints!“
Neill Lasher
“Superior product and people. Communication was excellent and they did what they said. They met schedule and our expectations.“
Jason Spinning
“John Clarkson pools was fantastic ! From the initial meeting with Joel to Johnny the Project manager to Debbie. All friendly knowledgeable and overly accommodating throughout the entire process. My wife and I can’t say enough. Thank you Joel and TEAM!”
John Sabatalo
“Working with PBJC was amazing from start to finish. They are excellent with communications and made the entire planning process easy. They were on time with construction and kept us informed throughout. We are thrilled with the finished product- it looks even better than we imagined. I can’t recommend them highly enough!”
Diana Davis
“We are so happy with our Pools By John Clarkson pool. Everyone there is great. I can’t say enough great things about Eric our project manager. He was always there to answer any of our questions or concerns we had. He is such a kind person and always has a big smile on his face. Kyle helped us design our pool and we can’t be happier with our choices. His advice on the design was perfect. And Debbie in the office was always so sweet and helpful every time we called. We love our pool! We highly recommend this company.“
Janice G
“I’m so thankful we went with Pools by John Clarkson for our pool project. From the very beginning stages with the sales rep Kyle helping us with trying to decide what was and wasn’t important for us, to the contractors and project manager Eric dealing with small changes throughout the whole project, we got exactly what we wanted and love our new oasis.
We recommend Pools by John Clarkson to anyone and everyone who talks to us. The office staff, contract workers and communication was top notch!
We will always, ALWAYS, be grateful for the trust we’ve been able to have working with PBJC because they have integrity in their work!“
Adrienne H
“This review is on behalf of my mother as well as my direct observation during the building of her pool. When my mom asked me to research a new pool company after a terrible experience with another company, Pools by John Clarkson was the first to pop up in my search engine. We visited the design studio and the experience was so refreshing and the complete opposite from her previous builder. Pools by John Clarkson was professional and completed the job in a timely manner despite some minor delays with project startup in the beginning. Overall, we would highly recommend this company to anyone seeking to build a pool. They not only provide you with a phenomenal product, but exceptional customer service! Job well done!“
Calonda H
“Awesome experience throughout the process! Jordan R. made our dream pool come true. With respect to the pool design. We have to say that you “nailed it!” We are so happy with the overall design as well as the workmanship. We are so happy that you were able to see exactly what we wanted and designed the pool and decking area better than we had imagined!
The construction process was the best by far we have experienced and we are not joking. We cannot believe how efficiently everyone worked and the quality of the end result. We are more than pleased with John Clarkson Pools and, of course, Jordan R., Eric, and Jim (Pool School-man–ha!).“
Dr. Brian Emery
“So my story with PBJC started a year before I used their services. I purchased a home in Queens Harbor that had previously had a PBJC pool that had been installed 20 years ago. Still a great pool, but the other owners didn’t have a spa, and that was something I really wanted. So IRMA hit and a tree fell into the pool. I called PBJC and they came to the rescue. All the other companies wanted to rip the pool out and start over. PBJC came in well under budget to the others, put in a spa, all new equipment, remarcited, retiled, fixed the retaining wall from the hurricane, fixed the leaks, and installed a beautiful travertine deck. Jeff Hocker was amazing throughout the entire process. Every single email, and phone call was promptly answered, no small or large detail was overlooked. When I say this is the’ best pool company to use, I don’t say that lightly, they earned every star I’m giving them. From the sweet ladies at the front desk, to the sales people, Terry the GM, and all the subcontractors were true professionals every step of the way.“
S Jorgenson
“”We recently had our pool designed and installed by PBJC and the entire process was fantastic! Kyle K designed a dream pool, patio, and summer kitchen for us and it was ideal. Once the pool was installed, the team at PBJC was very professional and informative on how to maintain and operate it. People like John & Brandy were great to work with and were always so helpful. Anytime I had a question or request they were always right on top of it and I got a response right away. I would highly recommend PBJC to anyone that wants more than just a pool but a first class experience and support.””
Walt P
“Judd made the design process a breeze! He took some of our ideas and created a pool beyond our imagination. I can’t recommend pools by John Clarkson enough! Pool was completed on time and with attention to detail.
Dex creates an amazing outdoor kitchen that we use all the time!!!”
Jessica B
“We would like to thank the entire PBJC family for their outstanding work on our dream pool. From the beginning, our designer, Jeff Hocker, was very informative and responsive to all our questions and needs throughout the entire process. We are particularly grateful to our project manager, Eric Jent, who went above and beyond in making sure every aspect of our pool was perfect. He immediately attended to any issues that arose during the project, and his level of professionalism, integrity, and friendly nature made us feel at ease during what could have been a potentially frustrating experience. Having emotionally prepared for a project of this size, we were expecting at least some challenges, but thanks to Eric none of that occurred. We were also extremely impressed with all of the subcontractors and team members that work with PBJC. Additonally we would like to thank some of the other staff that we have had frequent contact with such as Jim Sasser, Jim Grey, Darren, Brandi, and Steve. We initially decided on PBJC based on their reputation, and we were not disappointed. Everything from the customer service to the quality of the building materials shows why this company has earned and maintained their reputation. We are extremely pleased with our finished product and would recommend PBJC to anyone wishing to construct a pool or spa.“
Cristina H
“We couldn’t be more pleased with our experience with John Clarkson Pools. We spoke to several pool companies in Jax and JCP was far and away the most impressive. From start to finish Kyle K. helped us design and answer all questions with our outdoor project (pool/spa, fire pit, pavers and screen). There is no reason to look anywhere else if you want professional, beautiful work and a great price point….Not to mention they are really nice people!!“
Jon F
“The John Clarkson team is Admirable! From start to end, a super-star display of the highest quality design and construction, until completion. They guide you through the entire process of pool construction with total attention to details, with patience and dedication to quality for the customer. My hats off to the entire team, I highly recommend them.“
“I’m positive they will meet your expectations, they sure did meet mine!”
R Carrera
“Pools by John Clarkson is the quintessential pool builder in the North Florida area. After doing our research and talking with numerous contacts that had a pool built recently, we decided to select Pools by John Clarkson as our builder. From day one they have been great to work with – always courteous and listened to our ideas. As the build progressed, they kept us updated regularly on where we were in the process and responded extremely quickly to our questions or concerns. The quality is what sets them apart from other pool builders in the area. They provide a luxury product that has all the little craftsman features to give it a wow factor. I highly recommend Pools by John Clarkson for any pool needs.“
A Lohman
“We had an incredible experience working with Pools by John Clarkson. I can’t say enough great things about every person we worked with and the quality work that we received. Everything was done quickly and without hiccups. I highly recommend!“
M Phillips
“Loving our new Pool by John Clarkson!! The whole staff was a pleasure to work with and made sure we were happy with the finished product – which we are!!”
J Estes
“We had a great experience with Pools by John Clarkson. The quality of the work exceeded our expectations and the customer service was fantastic. It is obvious that Judd and Eric take pride in their work and it showed in all aspects of the build from the design to the finished product. Judd was extremely helpful in the design process and genuinely wanted us to have the best experience possible, he is great! Eric was on site and was a pleasure to work with; he was always very responsive to any questions and was great with communication throughout the build. Great experience, we would highly recommend PBJC.”
P Weaver
“Wonderful and responsive customer service by Vanessa (Service) and Pam (Pool Care)! Their teamwork and execution of solving my pool concerns was outstanding!“ Missy J
“We have done business with this company more than once and they are wonderful and easy to work with. They were thorough with the job, respectful & attentive to my requests. The work crew showed up each day friendly and ready to dig in. I especially appreciated their response time whenever I reached out with a call or text.“
Bridgett Vadeboncoeur
“Had a new pool and spa installed by John Clarkson Pools and would just like to say that I am elated with the overall process and ended up with a beautiful and functional pool and spa. From the onset of the project Kyle Kempton and my project supervisor Eric Jent were there for me. Kyle came up with the exact design I had in mind and carried it out till its completion. He did not pressure me into extra’s he felt I did not need and steered me in the right direction on things I did need. He and Eric were always a text or phone call away when I needed a question answered.” “The old quote ” it will get worse before it gets better” is very true and Eric was extremely helpful in getting me through this build and kept my confidence up as the project began, thru the digging of the pool and shotcrete, along with all the finish work until completion. I would highly recommend them both if anyone wants a new pool in the North East Florida area. Kudo’s to them both and to PBJC and all there crewmen for a great job.“ Young
“Pools by John Clarkson (PBJC) is the best pool contractor we have ever worked with – by FAR. This is our fourth pool. PBJC’s proposal price was a bit higher than the rest, but you get what you pay for. Totally professional throughout – always proactive communication. Pool was finished on time and on budget. Some of the crews were especially noteworthy. The dig and rebar crews were excellent. The construction site was always cleared of debris and trash. The shotcrete crew and coping crew folks were real artists – our design had a lot of curves and they executed them flawlessly.” “The paver crew lead by Renaldo was magnificent. Renaldo asked many questions as he went along and recommended several improvements to the design that made the end product truly beautiful. The interior finish crew (done by John Temple’s folks from Tempool) was awesome. John Temple trains the best interior finish crews in NE Florida so they really know what they are doing. The relationship between PBJC and Tempools is a long standing one and it is one of the main reasons we went with PBJC. Overall, the Project Manager, Jonny Carpenter made sure the project stayed on schedule and always responded quickly if I ever had a question or concern.“ Colonel (R) Dave Lowry
“Highly recommend Pools By John Clarkson! Super friendly, professional and they did an absolutely BEAUTIFUL job building us our new pool. Eric was so helpful to us during the building process and answered all of our questions no problem.” “These guys are awesome at what they do!” Erica Harding
PBJC simply did an incredible job! Kyle was an amazing rep that took care of us like family! The entire process was very professional and they completed the job earlier than scheduled! Strongly recommend them! MORAN
“We choose PBJC because every pool we saw in planning for ours that we loved was built by them. We wanted a company that we could count on to get the job done and get it done right.” “They did a great job from start to finish.” M Krieger
“The receptionist named Debby is an absolutely wonderful person to work with, because of her honesty and integrity she is the reason we chose to go to and with Clarkson Pools they took us to the showroom to pick out our lifetime staycation experience. What wonderful people they are. Very informative and knowledge of products I would recommend Clarkson Pools to anyone they are tailor maid to fit everyone and every budget.” Terri Satterwhite
“Amazing work done by Gary (the magician). He just managed to eradicate the stains in my pool after another company tried and failed last year. Gary and Vanessa have been great to work with. I appreciate their professionalism and dedication to the job. Thank you PS: You guys did a great job building our pool 13 years ago. It’s still going strong – just needed new mech equipment last year.” Jutta J
“Thanks to the entire PBJC team. You build gorgeous, functional pools! Beautiful! We are so happy.” M Spatarella
“PBJC was great to work with. Unlike other pool companies I have tried before, PBJC returned my initial call within an hour. Kyle sent me a rough outline and estimate that same day and we decided to go with them as our pool builder. The showroom was nice and Kyle and the rest of the team made it a very easy process. Communication was fast and easy and all of my questions and concerns were answered quickly. I couldn’t have been happier with the entire process and I would 100% choose them again.“ Scott Rutledge
“Pools by John Clarkson provided us excellent customer service starting with the very first call. Kyle was our salesperson and he came to our home to have a one-on-one consultation to discuss our vision and needs for our pool. We decided to go with a smaller option of a 10×13 plunge pool with gas heater or “spool”. He was able to design the pool so that it was deep enough for my very tall husband but still kept the size minimal for the space in our yard. Part of the preconstruction process was that you get to visit their design center which was really fun to pick out your tile, colors, etc. Kyle was also readily available to assist me with questions during our construction and post construction phases. As a Realtor, he is my go to resource for mine and my customers’ needs. We love our pool! Thank you Kyle!” Jessica Hall
“What a great experience! To say that PBJC exceeding my expectations would be a complete understatement. From the Judd and the sales team to Eric’s construction crew, the entire process was flawless. Everyone who represented PBJC were professional and courteous. I have a tendency to ask some strange questions and every one of them were answered in a timely manner. The entire process only took 6 weeks; construction started the first week of January and my family was enjoying BBQ by the pool during the last week of February. I would recommend Pools By John Clarkson a hundred times over!“ CW Phipps
“The entire process, beginning to end was painless. Kyle was so terrific to work with. Our pool, patio and birdcage were completed on time and on budget. I would recommend them to everyone who wants a beautiful pool.“ Diana Ireland
“Design, construction, and follow through have all been wonderful. Excellent communication. Really nice people to deal with, including the weekly service technician.” Jim Duvall
“Pools By John Clarkson exceeded all of our expectations. From design to construction all the way to the finished product. Their team is first class. Answered all of our questions throughout the process and the quality of product speaks for itself. If you are looking for a pool company that delivers on quality and a first class experience I highly recommend them.“ Michael Brooks
“Absolutely love our pool/spool! We did extensive research and met with numerous reputable pool companies. Our decision to work with John Clarkson was the right choice. The team at PBJC was fantastic. From start to after finish, every person we dealt with was A+++. It has been two years since we put in our (first) pool and we would do it all over again… wouldn’t change a thing. Thank you!!!“ Erik Graves
“The finished product looks great! . . . The salesman told me it would be done by FL vs. GA and it was (big deal for me) . . . Everyone was great!“ Adam Gaslin
“Beautiful pool design and construction by PBJC and Kyle Kempton. For our new pool construction, Kyle designed a beautiful salt water pool and spa, complete on time and on budget. For any issues requiring other company coordination (The Screen Guys, propane gas company re-piping, etc.), Kyle handled everything. Kyle also included meaningful details in the design that I only fully understood after the pool was built. What I mean is Kyle designed in and built an underground drain system in between the pool and our house — where the travertine tiles had subtle notches in them to allow any pool water overflow to drain away from the house. During hurricane Irma, the overflowing pool (from all of the rain) spilled over and instead of the water running towards the house, the water all drained out to the sides and away. This kind of attention to detail was a strong indicator that Kyle had our best interests in mind with not only a beautiful pool / spa design, but also a highly functional one. Great company and people at PBJC.” T Lee
“I am delighted at the opportunity to leave a glowing review about PBJC. We had never had a pool built before, and we were greatly relieved that the process was as seamless as Kyle had promised. He did a great job of designing exactly what we requested within the budget we allotted. There were no delays, and the workmanship by all vendors was unparalleled. Kyle did a tremendous job of keeping in contact with us and responded immediately regarding questions we posed throughout the process. The crews were great at keeping the project well-maintained and as tidy as we could have expected. Our pool, hot tub and lanai are beautiful, and we know we made the right decision in going to PBJC, a true group of professionals. We heartily recommend them to anyone, as we are now part of their legion of loyal customers.” James Williams
“Jeremy, I just got home to see the completion of the pavers, stone, and grout and so both Heather and I want to send a huge “Thank You” for staying on top of the remaining items helping to finish it off before our party this Saturday. I know a lot of this was out of your control as we waited for the gas company to order and install the correct burner, but we are really impressed with your commitment to quickly finish it out following that install. It really means a lot to us to have this focal point of our pool (and house) complete and so we will not only showcase it but also plug Clarkson Pools for a great job all around. I know you had mentioned that you would like to get some pictures so if that’s still the case, just let me know when you would like to do that.” “Thanks again for all your help and feel free to use us a reference moving forward.” Mike
“Good news, the pavers are all in (finished on Saturday) and the decking looks fantastic. One of my neighbors is a landscaping professional (does pavers too) and watched your guys work to perfection. He was so impressed with the level of detail and care cutting each paver and placing it just right — quality work.“ Liz
“We send this email with beyond wonderful appreciation for your service and dedication. You have addressed our needs on three different occasions in a little over a month. The spa jets have been fixed, the h20 sensor replaced and now the spa/pool lights (I’m assuming it was the GFI?). Regardless, we cannot thank PBJC enough for this prompt attention. In an age where a lot of businesses lack accountability, dedication and commitment PBJC has shown their clients they will stand-by their products. It is so frightening to head into the “pool builder” search process and even scarier going with your gut when making a decision (even though another company may be less expensive). PBJC has proven to us all over again WHY we went with you guys!“ “We can’t thank you enough for helping make owning a pool just that much easier!” “Kindest regards,” Angela & Rebecca
“Gary is fantastic! I appreciate his professionalism and attention to detail. He is exceptional and so conscientious. Our pool looks great! Thanks for providing great pool service!“ “Enjoy your weekend!” “Best,” Claudia
“Hi Joel, The pool has just been fantastic and we have enjoyed it all summer. We had a block party last month and everyone complemented us on the pool. You guys did a real bang up job. If you every want to show prospective buyers the quality of your pools please fell free to bring them around and if you want to take some pictures of the completely finished product just stop by. Thanks again for a fantastic pool.” Dennis and Mary-Ellen Blair
When we moved into the house, we contracted with Pools by John Clarkson to construct a pool, put pavers on our patio and construct a screen over the entire facility. While Pulte did not oversee this construction, they did recommend John Clarkson to us. We have been very pleased with both the construction and service provided by this company. The service they have provided us has been exemplary and they have stood behind their product with no exceptions. A number of Riverwood residents have constructed pools using other builders. They wanted to save a few dollars in so doing. Unfortunately, these people are paying for this with continual maintenance on pools that are less than 18 months old. We highly recommend Pools by John Clarkson. Wayne and Carol Heckrotte
“Much appreciation for everyone’s hard work. We love the pool!!!” The Lewis Family
“Just wanted to let you know that the walkway Renaldo and crew did today is beautiful!!!! Thanks so much to all of you!” Jennifer Stormont
“Let us first start by saying that from the moment we entered your showroom we felt instantly comfortable with the process and your organization. Kevin, our salesman, pateiently walked us through the details and our options and was always ready and eager to handle out many changed and requests. Out the process started, Marc was on the ball at all times. He continually made sure we were informed and comfortable with each phase. Every one of your crew, employees and subcontractors were top notch. Our neighbors commented that it seemed like someone was at our house everyday working on the pool. That pretty much was the case. Whenever we were told something was going to occur, it did on time, every time. I had heard horror stories from friends anout tother companies and how difficult of a time they had in their pool construction. I want to emplatically state that we could have not been more pleased with our experience.” Shannon and Marty Bray
“First, let us say that we enjoy our pool and spa by John Clarkson. We feel that the whole experience — designed to warranty — has been a pleasant one, and that only happens if you have a good product and good people. My wife and I wanted to go on record to command Jim Sasser for some of the recent warranty work is done on our pool and spa. He found and fixed the leak in our spot, and raised our pool equipment above a bad water pooling situation. This work was performed with no hassles for us. We feel that Jim is a great asset to your company. With no reservations in recommending pools by John Clarkson to anyone that is looking for a new pool or spa.” Bob and Jutta Jacobs
“We were very happy with the results of our pool remodel. We knew the quality would he excellent and that was very important to us. We were very happy with the outcome and the work they did. We are vey pleased with our pool and we did get the quality we expected.” Daniel Harris
“Just a quick note to thank you for all of your help with the design, construction and opening of our new pool. We are more than pleased with the final product and the exceptional customer service extended to us during the design and building process. The time you and your staff spent with us designing the pool and waterfall truly went beyond our expectations. Building a home and a pool simultaneously from across the country was much easier with the Clarkson family behind us. Your products, showroom and well trained staff made the entire experience a breeze. We will be sure to tell our friends and neighbors about your product and service every chance we get. If anyone is interested in contacting us or coming by to see the pool, please let us know. Again, many thanks for going above and beyond, we are customers for life!” Bob & Jen Edwards
“We had a great experience. We have not had any major issues or hiccups. Any time we needed service they were always very good at coming right out. We have recommended them to our friends.” Dave & Tori Hemmingway
“This is our very first pool. We were nervous going into this. PBJC did an amazing job, especially make sure that we were happy every step of the way. Any time we had a question or concern, we were always contacted in a timely manner. As people compliment us on our beautiful pool, we always brag about PBJC. Everyone from Kevin, Joel, Mark, Ryan, Rivercity Pavers, “tile guys”, “coping guys”, “concrete guys”, went above and beyond. We cannot say Thank You enough.” Henry & Rachel Ledesma
“I am truly impressed by the professionalism, convenience, and ease of doing business with Pools by John Clarkson. Kevin Chung is clearly well qualified to offer sound advice and good suggestions to ensure that the final product would be exactly what I was looking for. Service has been excellent and response time has been great. We have been extremely pleased with the product and quality, and I have received so many compliments. My family and I look forward to the years ahead of summer fun. Thanks.” Stacy Farris
“Thank you for a wonderful pool design! It is breathtaking!” Joe and Ann Braunstein
“13 years ago, we had a pool built by John Clarkson. When we moved and decided to have a pool added to our new home, we didn’t think twice. We called John Clarkson first. In the name of good business, we also got bids from three other pool companies. However we only confirmed what we already knew — no one can beat the quality of John Clarkson. We are now enjoying our second pool built by John Clarkson, and will continue to recommend this company to friends and neighbors interested in building a quality pool. The service from the first day of building to the first swim day is without complaint. Their personal concern and involvement sets the industry standard for customer service. “By the way, Jamie’s service has been awesome! We used to clean our own pool, but we are now spoiled and will continue with his service. “ Karen Grissinger
“I want to share with you what an outstanding job your company did from start to finish on this project. I also want to acknowledge the two individuals who were most instrumental in causing us to be so satisfied. It all started with our initial contact with Joel Hartman. We have selected your company as well as two others from which to get a proposal. While you were not the least expensive of the three, Joel’s expertise convinced us that overall you were the best choice. In all of our interactions, Joel was responsive. It was clear to us during the entire process that he had the trust of your management to make the necessary decisions and adjustments that we requested. There is no question that he was the principal reason we chose your company. The second individual we would like to recognize is Mark Gardner who was our project manager. The installation and the quality of the installation was of course the most important part of this entire process for us. In this case, the job Mark did was nothing less than outstanding. From start to finish, he demonstrated his competency, was responsive to our concerns, and truly made this an enjoyable process. If anything went wrong, he offered no excuses; he just took care of it. we trusted Mark, and that was a very important part of the process for us. I had contracted for a number of pools in our own homes over the years. Clearly Mark made this one of the very best experiences we’ve ever had.” Ken Bertaccini
“We recently completed a pool, spa and outdoor area with Pools By John Clarkson and could not be happier with the result. Our project was completed this past Feb 2016 and everything from the level of customer service to the quality of products used to complete our pool and outdoor area was top notch.” “There were a few changes that we asked to make as the project was well under way and Kyle at PBJC addressed the changes that we asked and made sure that we were 100% satisfied with the end project. You have great access to your rep who is handling your project, including their cell number, and they always got back to us within the day to address any questions. I have already turned a few close friends onto PBJC and will continue to do so.” Georgina Kalaitzis
“PBJC recently completed a new pool at my home in Ponte Vedra Beach and the finished product is absolutely spectacular. The entire team (Judd, Jordan, John, etc.) was a pleasure to work with. They finished on budget, on time, with a proven track record of building some of the most beautiful custom pools in North Florida…. what more could you ask for?” Griffis
“We recently had a pool designed and built by Pools by John Clarkson. From the beginning to the end, the customer service was fantastic! Kyle went above and beyond to ensure our vision became a reality. He stayed in constant contact with us to ensure we were satisfied with the progress of our pool build. Kyle was always professional and answered any and all questions we had. “ “From Kyle to Alex to Jim to Terry, and the entire office staff, we have never dealt with nicer people and folks that truly cared about the end result and our overall satisfaction.” “A true 5 star effort! One of our favorite things about PBJC is that they offer a tremendous amount of standard options. Their standard options are above and beyond any other pool builder we spoke with. Do yourself a favor, stop shopping pool builders and build with Pools by John Clarkson. Why mess with the rest when you can build with the best?” Weinberg
“We love our pool! PBJC did an awesome job working with our budget to find something that our family would love. From start to finish we have had no complaints. I would recommend PBJC to anyone looking for a new pool.“ Minnon
“My wife and I built our first pool this year. Joel Hartman and the Team at Pools by John Clarkson came very highly recommended. They did not disappoint. They patiently walked us through the process and made sure every aspect of design and construction met our expectations. PBJC is a high quality organization and they build a high quality product. I’ll be recommending them to friends and family for years to come.“ Krug
“As first time Floridians (retired) with our first pool, we were naturally anxious about how things would go. As we talked to Kyle Kempton, Terry Tate, and others it became obvious that PBJC was the go-to pool builder. We decided to move ahead with the construction, and were glad that we did. Things started slowly – the HOA approved the construction immediately, but the county found a possible surveying problem with the retention pond. Kyle was all over it as the county rep came to our property and reviewed a recent survey that showed everything up to snuff. Time passed and we actually dug, plumbed, and plastered the pool. “ “As additional effort we decided to child-proof the pool (the law), build a considerable paver deck, and re-sod the lawn with zoysia grass. It was a long process involving many sub-contractors and other vendors, but we are delighted with the results. As always, Kyle was with us all the way and delivered exceptional customer satisfaction. If you would like to view our pool area please contact PBJC, and we would be pleased to give you a short tour of the installation.” Skip Sawyer
“From the Design Team, Sales and Installation Team, We had a Wonderful Experience. Kyle & Terry were there to answer every question, and saw to it that we made the dates Promised! We get rave reviews from all who have visited us. Definitely recommend PBJC to all we speak to! Can’t wait for the First Summer!!!!” Lance Simons
“PBJK built my pool over 12 years ago. They have always been there when I needed them most. Vanessa is wonderful. This team really goes out of their way to help if they can. Remember in any business you can’t always please 100% of the customers 100% of the time. For me they can do a great job.” William Buckey
“PBJC did a fabulous job helping us design exactly what we wanted! Very pleased with their knowledge and professionalism! Kyle was wonderful to work with. Never made us feel pressured about anything in any way! They even threw in a nice surprise!! I highly recommend them!!!“ Cyndi Felber
“We had a wonderful experience with PBJC! We talked to several pool companies, but the choice was clear. Kyle was so patient with us throughout the entire process, quickly responding to any and all questions. Most of all, the quality of work is excellent! We’re very grateful we found them.“ Allison Chandler
“Clarkson Pools is reliable, professional and the service and quality is top notch. Judd worked within our budget to help us design a spectacular pool and stayed in communication with us through the end of the project to make sure we were happy and satisfied. I highly recommend Clarkson.“ Jennifer Lindsey
“These guys are true professionals. Our pool looks amazing. Building a pool is a huge process, you must be patient. PBJC followed up and took care of every issue we had. Kyle our representative was amazing and always available to help answer all questions and concerns. Our backyard feels like a hotel oasis. Excellent work, thank you so much!” Jonathan Horn
“They helped us by providing plans and rendering which we needed to get approval from the city. We were so happy with our service! We LOVE our pool and get compliments daily! I’ve already recommended them to anyone I know who is interested in getting a pool!” Rebecca Crosby
“Pools by John Clarkson built our pool. We have a “spool” and use it year round non-stop. These folks are great and do a great job. They also stand behind their work. We love our pool and we would highly recommend them without hesitation!” Rochelle Stoddard
“I met with 3 pool vendors and spent a lot of time researching the work they completed and made the very easy decision to move forward with Clarkson Pools. No one offered the detailed drawings and 3d type renderings that can be altered so you know exactly what everything will look like to include decking, existing house tie ins, fire pits, summer kitchens……whatever you want!! After the design work I was sold but pricing was a factor.” “After comparing exactly what I wanted, i.e. filters, salt, pump system with the other vendors Clarkson came out on top again. Jordan Clarkson has an eye for design and provided insights that I never thought of. “ “Next part was the construction process, everything was done on time and the job site was clean and all workers were professional. The finished product was of the highest quality. I had no issues with permits form the city and Clarkson Pools worked hand in hand with my house contractor during construction. Now that the pool is finished Clarkson Pools has sent over a pool tech, Jordan personally stopped by and provided education to maintain the pool. I’m a big fan and highly suggest using Clarkson Pools.“ Ole Juve
“Had my pool installed almost three years ago by Pools by John Clarkson. This past month the ground under my filter started to sink and so I called Jeff at Clarkson for a technician to assess why the sinkage. The technician discovered an old tree root had rotted and the heavy filter had crushed the rotted wood, allowing the pavers and filter to sink. What impressed me most about the company is they recognized proper installation was their responsibility and so they did not charge me for repairs. I highly recommend Pools by John Clarkson as they stand by their workmanship and provide top notch customer service…for years!“ Brent Klavon
“After recently purchasing my house in June, I knew my pool was in need of a makeover to modernize the pool and backyard. Pools by John Clarkson were extremely helpful from the planning process to the execution and follow up of the project. I was highly pleased with their work and services. Very responsive and professional! I would highly recommend using their services whether it’s a new pool or a re-model. It’s definitely worth every penny! “ “Also, PBJC have continued to follow up and make sure I’m happy with the finished project.” Kim Bushong
“I had a full salt water pool, water feature, deck, fire pit and outside kitchen installed into a new construction. Whilst I learned via my builder how difficult it can be to deal with construction companies “Pools by John Clarkson” showed what an enjoyable and fun experience it can and should be. “ “I am a senior manager at a luxury company and have become quite particular and expect high standards. I was more than happy with how I was treated feeling like I was a VIP customer. I got help and great advice and all my concerns were taken care of so u was happy at all times. Contact was fast and frequent. Choices were many and nothing is too much trouble.” “The quality of the work was fantastic and spotlessly clean. “ “These guys are good, pricing competitive and most of all everyone I have met at the company are just simply nice people. “ Adam Rowley
“I own a 20+ year old swimming pool that was leaking and very dated. With the excellent design help of Kyle Kempton and competent construction of PBJC, I now have a beautiful watertight oasis in my own backyard. Kyle guided me through my design choices and was the perfect “go between” for me and the construction crew. The pool tuned out absolutely beautiful and there was no damage done to my home or landscape. PBJC has also remodeled 2 of my neighbor’s pools with the same quality results. “ “I recommend Kyle and PBJC wholeheartedly.“ John Bordelon
“From the very first meeting with Judson we were treated with respect. Judson listened to our desires and delivered far above that expectation! From the ground crews who showed up the next week to dig the pool to the constant watch over our construction site by Superintendent Terry, we knew were in great hands. We heard all the horror stories of taking months to be a pool built but honestly we were swimming in exactly 30 days from when we signed the contract (not saying this will happen to you, but we were prepared, had all surveys available and had irrigation capped and HOA approval) “ “By far and hands down Pools by John Clarkson is the best in the business and you will not experience a singly worry except for when it the water going to reach your new raft! “ “Superb design, superb materials and above all a superb crew. Best experience we have ever encountered when having any exterior modifications to our property. Highly recommend them for your new outdoor oasis!” Bill Thompson
“We hired Pools by John Clarkson to install our in ground pool after meeting with several local and national companies. The staff was by far the most informative and polite that we met with, and they worked hard to both meet our wants and needs, while also educating us on what would work best for our unique family. They were also very cognizant of our budget and were great at keeping us within our limits. The construction on the pool was complete before schedule and the finished product is absolutely stunning! It has completely changed the look and feel of our backyard and we couldn’t be happier! We highly recommend Kyle and his group for your pool install!“ Laine Reno
“Our customer representative was Kyle Kempton and he did a wonderful job of resolving issues that came up during our constructions project. The dynamic was interesting because Clarkson was not contracted directly but through our builder. This relationship with Kyle was transparent as he made sure that we were satisfied during all phases of the construction of our pool. There were two issues in particular (routing of piping and location of controller) that Kyle resolved and both times his final words were “we want to make sure you are happy and love your pool”. I found it interesting when our builder asked me who my contact was because the service and response was very good.“ John Ara
“We hired PBJC to design and construct our pool. From day one, Judd and all employees of PBJC were extremely professional and I felt they went above and beyond their contract. We loved being able to sit down in their design studio to see a 3-D model of our pool and we were able to browse through numerous product samples from finishes to pool equipment, which is a service a lot of other pool contractors could not provide. All of the contractors that worked on our pool were professional and did exceptional work. I highly recommend seeking out a cost estimate from PBJC.” Paul Thomas
“I have had the great opportunity to work with the staff at Pools by John Clarkson and have found them to be one of the top pool contractors in the country. They serve their clients with honesty and provide a superior product. I would highly recommend my clients to them knowing they will receive the highest level of professionalism and a superior product.” Gary D. Stoddard & Associates Inc.
“Professional friendly staff and workers from start to finish. Always went above and beyond to keep on track with project dates and make us feel comfortable with process. We would highly recommend to everyone whether your project is big or small.“ Sue Beard
“Before going with Pools by John Clarkson (PBJC), we met with three pool contractors (PBJC plus two others). We were between PBJC and one other. The other one had the slightly better price, but we initially felt right about working with PBJC. From the moment we met Jordan Clarkson, we felt at ease.“ “After our initial meeting, he presented us with a plan that seemed to have come straight from our own heads. We gave the other contractors the same information, but they provided us with ordinary designs that just didn’t speak to us. PBJC’s design was original and perfect. In addition, he agreed to subcontract the services we did not want to have to deal with on our own….tree removal, landscaping, irrigation, plumbing, etc.” “PBJC’s customer service was outstanding.“ “If I had to do this again, I would hire PBJC every time. I will recommend them highly in the future.“ Kimberly Blalock
“Exactly as we had hoped. They did our pool in 2012 and we were so impressed that we hired them to come back and do the driveway with a path to the side of the house leading to the back yard. Jordan, Judd and their team did an amazing job! We have and would recommend them to anyone wanting to get a quality pool or deck done. I can say enough good things about them and their team. Great job!“ Brad Becker
“We spoke with a few companies in the area and the only one we felt comfortable with was PBJC. They are a family business (which I love) and you can tell they love what they do and enjoy working with their patrons. Other companies danced around price and timelines. PBJC was very frank about both things. Guess what everyone- building a pool is expensive. And there are other costs…fencing/screening, heating, alarms, features …that you don’t even think about until you’re sitting there going through designs. They were very good about breaking everything down with us and really working with our budget. We did have to scale back our original plan because the costs of other necessities (fencing, gas line installation for fire pit, etc.) but could not be happier with the results.” “Judson (our contact) answered EVERY single question and concern I had within the same business day. They went above and beyond to make sure we were comfortable with everything. They blew their original timeline (10-12 weeks) out of the water and finished our job (from day of dig) in 5 weeks- thanks to good weather and availability they say. They connected us with other trustworthy companies and worked with all outside contractors wonderfully. We added a heater mid-way through the project and while I don’t recommend you change things during the process, we were lucky that it did not push our time line back. They would have been just as gracious about the add-on regardless. The workers who were at our house were extremely polite, kept the area clean, and worked tirelessly.“ “If I could build another pool and hire them to do it, I would.“ Sarina Tarantino
“I would like to commend your company for your wonderful staff. Any time an issue arises with our pool Vanessa has been extremely professional in getting that issue resolved. Gary is amazing. He is knowledgeable, professional and very easy to work with. Both he and Vanessa truly care about [PBJC’S] clients and it shows. I can say the same for every one of [PBJC’s] employees who I’ve spoken or interacted with. Best Regards,” John and Tammy G
“Please let Gary know that I appreciate his dedication to get the job done during the rain.” This is just another example to justify why I chose Pools by John Clarkson to design and install my swimming pool.” Charles
“Just want to acknowledge Brandi, who has done a wonderful job keeping my pool clean and looking good. We don’t always recognize the people that make it easy for us to enjoy our Clarkson built pools, especially in these difficult times and 95 degree weather.” “Thanks” Jutta Jacobs
“Amazing experience with Pools by John Clarkson. We just finished a stunning summer kitchen and are enjoying cooking and entertaining with it. The quality and top notch service was very timely and professional.” Katie Hughes Johnson
“PBJC renovated my pool 2 years ago and have serviced since then. Jeff Hocker did a great job on the renovation, and Vanessa Greene has been outstanding with the service and any repairs. I can’t recommend PBJC enough!” Daniel Popky
“PBJC completed our pool in late February and we’ve enjoyed it all summer. Our design consultant, JR, worked through a couple of iterations to help us find a design we loved, only to have our HOA not approve it because of the severe slope in our yard (would have caused a lack of privacy). So we again worked with JR and came up with an even better design that met the HOA guidelines. We started this process soon after the pandemic started so it did take longer to complete than we anticipated. We were able to make small design changes to the paver layout at the time of installation, which we appreciated because it’s not easy to really visualize how things will change in your yard, particularly when it’s on a slope. We were able to get in touch with the team most of the time without issue. We have had interactions with their service and maintenance teams and they are very helpful and friendly. I believe we have a well built, quality pool. I would definitely recommend PBJC!“
Maggie D
Review taken from Google reviews.
“My husband and I decided to put in a pool in mid 2020, in the middle of Covid. We spoke to a couple of different companies, all local and absolutely felt the best about Pools by John Clarkson. Our sales rep is fabulous, Russ Bourque. We worked closely with Russ on the proposal, all of the elements that we wanted to make sure were included in the design. Russ was very thorough and so helpful. Once we confirmed our design choices and paid our deposit, the process starts to really move. We had a really lovely project manager who was at our house all the time, Edmund. The construction process is long and you have to remain patient but the team at PBJC is top notch. They do not skip a step. They laid out our timeline and even though the process feels like forever, the end result is so amazing. We love our pool and the outdoor kitchen that PBJC installed. We are very picky and could not be happier with our backyard and the job that they have done. Russ, Edmund and the entire team that worked with us were really the best in the business. 5 stars ⭐️⭐️⭐️⭐️⭐️ all the way. The best touch, Russ delivered the most thoughtful thank you gift to our family once the project was complete. Very well done!” T. Snyder Review taken from Google reviews.
“Hands down the best contractor we’ve ever dealt with. Starting with our designer, Jeff Hocker to our construction manager, Jonny Carpenter our pool exceeded all our expectations and then some. From every design detail to all the finishing touches they worked with us without any hesitations. They are an honest company that puts customer satisfaction first! They were true to their word, budget and commitment to a beautiful quality product.”
Lisa H
Review taken from Houzz reviews.
“Please know, that we LOVE, LOVE, LOVE our pool and that it has really improved our quality of life….we entertain all the time and David is in that darn thing like a frog!”
The Stoddard’s
“PBJC installed new construction pool, patio, and summer kitchen. As you can see in the photos, the initial kitchen design and the final product are identical. Dex with the Outdoor Living Department at PBJC and his team (shout out to Philip) were helpful in design, suggestions, and even grilling resources and grill/Egg maintenance. A few issues came up after initial construction and install, like paint color and gliders on the drawer. Dex and his team were prompt, professional, and accommodating in their response to make sure we were 100% satisfied. I wouldn’t hesitate to refer friends and family to the Outdoor Living Department at PBJC for outdoor kitchen install.” P. Lowman
“We would like to give our pool a 5 out of 5. The quality in construction and materials of our pool is top notch…we strongly believe that no other pool builder could have produced a better product. Our pool designer JR, held our hand thru the entire process of our pool. We have been swimming in it for the past few weeks and he could not have designed a better pool for us. We chose PBJC after meeting with JR and just loved his honesty, realism, and enthusiasm he had about designing and building our pool. He was the key ingredient to the success of our pool building experience. There were points in the building process that encountered some challenges (like any other build project) and Debbie (Customer Care Mgr) was able to help get things realigned. She was always really helpful when we needed it. She had even called us after the build was over to see what they did right and what could have been done better. Our Project Mgr Eric was very knowledgeable and experienced and was able to discuss and explain all aspects of the build and its various phases along the way. He had some creative ideas with some of the scenarios specific to our build. He was a great resource I wish I could have spent more time with. The entire crew of people we have gotten to interact with have been just great. We are very happy with our PBJC pool and would highly recommend them.“
The Angelus
Review taken from Google reviews.
“In 1989, when we moved back to Jacksonville from Tulsa, OK, we had a patio home built on Masters Ridge Drive in Hidden Hills. And we contracted with John Clarkson Pools to build us a screened-in swimming pool behind our house adjacent to the 18th fairway.
Over these past more than three decades, our whole family has enjoyed using the pool. My wife, Jo Ann, and I especially enjoyed watching our four grandchildren have loads of fun in the pool. Of course, these many years later, we so treasure those many memories.
When we had the pool installed, it was recommended that we install a self-cleaning system which would keep residue from sinking to the bottom of the pool but would keep it in suspension to be channeled to the pool filter. In these past more than thirty years, I have never had to vacuum the pool even once. Whenever I needed to replace any parts in the cleaning system, I would stop at All Florida Pool Supply on Beach Boulevard and get the parts. But now All Florida is no longer there and over the past more than a year when I needed parts, I went to Pinch a Penny for assistance but they informed me that parts were not available.
So for the past year, my pool water has not been rotating through four different areas, one area at a time to forcibly be expelled to keep the residue in suspension. Instead, all four areas have been open continually which did not allow sufficient “force” to keep the residue in suspension which resulted in a “cloudy” pool.
Sometime this Spring, I stopped at your office seeking assistance. I really was not optimistic that parts could be found to address my pool problem, but I felt that it was worth a try.
Today when I look out at my pool area, I see “crystal clear water” in the pool. I want to offer my special appreciation to Karli and Chris for their extensive, and patient, efforts to do a nationwide search for the parts. Although I had all but given up on finding the parts, they did not give up.
So these many years later, I feel that my wife and I made a wise choice in having our pool installed by John Clarkson Pools.”
Mr. Zenke
“I recently had a pool installed by PBJC and they were wonderful top to bottom. The project will always last a long time due to demand and it is worth the wait. David the designer was so patient and helpful when I was in dispute with my HOA and Edmund, the project manager is amazing. Edmund kept me up to date on each step and delay that might occur. He set my expectations and was honest which I appreciated. Edmund called me each day to check in and I honestly could not have gotten thru this without him. Having a pool installed is stressful but the entire team was so nice, so informative, and just so wonderful. If you are looking for a pool go with these guys!!!! You will not be disappointed. During a pandemic I could not hug Edmund, but I would have.”
Rebecca W
Review taken from Google reviews.
“We hope you and yours are well.
As we discussed when designing our pool, our intention was to
eventually get puppies. Introducing litter mates Brek and Vale (named
after two of our favorite places in Colorado with a little spelling
twist). These Black Labrador pups are now 15 weeks old and absolutely love their PBJC pool. The pool shelf is just perfect for them!
We know Wrigley and Jack Murphy were special Labs and we fondly
remember our encounters at your office. With them in mind, we thought
it might bring a smile your way knowing our little ones are thoroughly
enjoying our backyard oasis.
Warm regards,
K & K”
“This review is a little delayed, but we are about 6 weeks post completion of the pool. We can’t say enough good things about our experience with Pools by John Clarkson. I think we probably began the conversation about a pool like most families and we began calling what seemed like every pool company in Jacksonville. After a few came out and gave us their idea of what we wanted we called PBJC and we honestly couldn’t be happier. From the time we called PBJC they were up front on how the pool process would be. We spoke with Jordan Rothman (JR) over the phone and after a few meetings with him to review our wants versus needs he presented an idea to us that was exactly what we were looking for. During the process Jordan was extremely up front on everything regarding the pool and explained to us where the major dollars would be used, something the other pool companies failed to explain. Due to our yard layout we required a fairly substantial retaining wall which ate up a pretty significant part of our budget. Once we agreed on the budget and design, we met with the staff at PBJC to pick out the pool bottom finish (Teal pebble) and the glass water line tile. After picking the materials out and signing the contract we met with Eric Jent, our construction supervisor, who was absolutely wonderful to deal with. Eric made the process painless and stayed in constant communication about the daily, weekly or monthly steps and progress we should be expecting and seeing. We expected delays and some issues given the horror stories we read and heard about from friends but with Eric and Jordan (who not only sold us the pool but made frequent site visits to check on the progress) it was a wonderful experience. I realize we said this earlier but we honestly cannot say enough good things about Pools by John Clarkson, however it was really these two guys who made this process completely painless and honestly fun. They treated us not as just customers but friends. We sincerely enjoyed working with the group at PBJC and would highly recommend them (especially Jordan and Eric) to anyone looking for a pool.” Scott W
Review taken from Google reviews.
“We would like to thank you for the outstanding job you did on our pool!
First, we were so surprised that you were able to provide the pool we wanted in the budget we specified. Not only did you build us a beautiful pool that exactly suited our budget and our needs, you gave us exactly what we wanted, plus more, and we did not have to sacrifice one item on our ‘wish list’. You truly exceeded our expectations.
Next, as ‘perpetual renovators’, we have dealt with so many contractors and subcontractors; we assumed our pool project would drag on like all the other projects we have undertaken in the past. Wewere so pleasantly surprised by the prompt manner in which you came to view the site, measure the area, and get your crew started. Our friends and neighbors were as complimentary of the progress as I posted it on Facebook.
We absolutely LOVE the salt water system. It is so low maintenance. We’ve had quite a number of pool parties since July and everyone loves the softness of the water and the absence of chemicals in their hair and swimsuits.
Our family thanks you from the bottom of our hearts for giving us the opportunity to build such a beautiful pool at a price we could afford. It has truly turned our home into a haven for us, our friends and our family and has brought us so much enjoyment to us over the past months.
Your company has been a true pleasure to work with. We are happy to recommend your company to anyone who wants a quality pool at a very fair price.”
Mark & Allison Broughton
“I am writing to let you know how absolutely thrilled we are with our new pool. We have worked with many contractors in the past but none have come close to the professionalism and quality workmanship your company provided. The construction of our pool was completed quickly and flawlessly.
I wish I could name and personally thank each person who had an impact because they were all fantastic and very skilled at their jobs. I will mention that Mark, who managed the project, was on top of the project every step of the way.
My biggest thank you, however, goes to Joel. Joel was integral in our decision to choose Pools by John Clarkson. We knew little about your company and were hesitant to go with an “unknown” but Joel’s demeanor, patience and willingness to work with us on our decking choice, design and budget was unsurpassed. He helped answer all of our questions without putting any pressure on us to sign a contract.
The workmanship and quality of your pool speaks for itself. Every neighbor, family member and friend who has seen it comments on how absolutely beautiful it is and how they feel like they are at a resort in our backyard.
Thanks for helping us transform our backyard into something we will enjoy for years to come!“
Cort and Mary Beth Raithel
“I started the pool project in my yard with great trepidation, having heard many horror stories. I can say with absolutely honesty the project was a delight, from the initial meeting until completion.
Joel was great listening to my list of requests and designing exactly what I wanted and then dealing with all the questions and calls that followed. I would also add that you left the yard in better shape than you found it the remedial work carried out in regards to the fencing and the grading of the yard was superb.
The work happened on time and I knew every step of the process what was done and why, so I have no hesitation in recommending your company to anyone.
I love my pool and thank you all for your patience, good nature and absolute professionalism.“
Julie Collison
“Great construction, service, attention to detail, and especially good people to work with.“
Jeffrey Glyn Glasgow
“We love our pool! The design & the process from beginning to end was wonderful.“
The Weiss Family
“Thanks so much. You really did a fabulous job and we enjoyed “creating” with you . . . We are extremely pleased with the results and appreciate how stress-free the entire process was for us.”
The Rubin’s
“Hey Jordan, here are some of the pictures we talked about. I hope they will be useful to you. I wanted to let you know how much we have appreciated having you and PBJC build our pool. It has been the best investment and addition that we have done to our home. At one point we were considering adding on to our home over the garage, but after the pool and its large deck were built, the extra space has been perfect for our family and taken away our need for more space inside the house.
From about March on, we have many different families come over to enjoy a time of playing in the pool with our kids. It’s the only way to entertain when families with children come to visit. The children play in the pool for hours and hours.
Your suggestion of putting in the heat pump, instead of the solar panels has been a great suggestion too. This December, my parents came for Christmas, when the daytime highs were in the 70’s but night time temperatures were pretty low. We heated the pool for a day, and it was warm enough to enjoy those memories with my parents at the end of December! We had two different families come with 5 children in October and then the middle of November. Here again, we stoked up the heater and had tons of fun swimming, when there wouldn’t have been enough sunshine to guarantee the water would get hot enough otherwise.
Also, I wanted to let you know the design you created, with the 6ft. X 4 ft. area that only has 9 inches of water is a big hit for our family. It makes the pool so versatile. Adults can lounge on it just to keep cool. Best of all, I know that we have taught at least 8 really young children how to enjoy the pool by having that area for them to splash around in before they are ready to jump into the 3 ft. area. We affectionately call this are ‘The Beach’.
The most important thing I wanted to say thank you for was the incredible ‘after-the sale’ service that your company has provided to us through out the past 4 years. From having the paver brick guys come out to re-level the back part of our retaining wall, when it settled unevenly after so much rain from the many hurricanes we had that first summer, to the most recent time when you had Jim come out and find the issue we were experiencing. Wow! I can’t thank you enough for being there as a stable, consistent, honest vendor in this market place. You guys are the best and we appreciate you very much.
Have a great day Jordan,”
Sincerely,
Shannon Stanley
“We made the right choice of Pool Companies. Your great reputation made us feel very confident in the quality of your work. Thanks for the professionalism and attention we received. I would recommend you to our friends 100%. Thank You“
Vicki Marra
“Incredible Experience, best I’ve had with a Contractor. Very Detailed, Timely & Professional. Jordan is outstanding. I will refer as many people as I can. Awesome Job!“
Thanks!
Ryan MacClellan
“The quality of the work was excellent . . . The follow-up from any question or request was great . . . The new pool is Beautiful and I would use Pools by John Clarkson again.“
Kathy Buffkin
“. . . we were pleased with the behavior and performance of the workers. All pleasant and courteous; never saw such hard workers!” The Rovers
“When I contracted to have my home built in May of 2007, Pulte was co-opting with John Clarkson pools. They had built the pools in the models and were the company buyers had to use if they wanted a pool before closing.
Patsy and I are glad those were the rules in effect. We are totally satisfied and our pool gets compliments from those who have visited us. There are two pools within 200′ of my home that were built by the “cheapest bid”. My neighbor across the street had to have two separate companies come to straighten out the poor design and workmanship of a St. Augustine builder. They spent months re-plumbing his system and installing more equipment. This was all on his dime! The neighbors next door had to have their pool drained and resurfaced. The coating was wearing off and clogging the filter system. The installer blamed the manufacturer and vice versa. After a year it was repaired.
I want to recommend John Clarkson Pools to you. They are top of the line. The warranty for home pools is the longest in the industry. Before they carried equipment from Jandy Corporation, John Clarkson asked for and received an extended warranty for their equipment with the caveat that a factory trained and employed tech would be available to service all installations. I do know that Clarkson will stand behind their work and do what is right for their customers.“
Best regards, Joe Fittipaldi
“We send this to you as happy Riverwood residents. Much of our positive experience can be attributed to Pulte staff and the excellent craftsmanship of contractors and subcontractors hired by Pulte. One of those contractors we rate as superior is Pools by John Clarkson. When we built our home at 202 Marsh Hollow Road, Clarkson Pools designed and built our extended enclosed lanai and spa. At the completion of this project, and two years into the use of our lanai and spa, we are extremely pleased with the product design and performance. If we were to do this project again today, we would not hesitate to choose Clarkson, and we have recommended them to many of our neighbors.
We recommend that you consider the many positive attributes of Clarkson Pools. Their cost, schedule and performance on our project were excellent. We think it is important that you have customer experience to consider, and we strongly recommend Pools by John Clarkson.”
Sincerely,
Col and Mrs. E. Rivers, USMC (Ret)
“. . . Jim Sasser, Henry – tile guy & paver guys [all went] ‘above and beyond’ our expectations. Thanks for everyone’s hard work and great results!”
Gary and Rita Larson
“Larry & I wanted to Thank you for all the thought & effort you have put into our project. We enjoyed seeing you, meeting Mark & especially hanging with Wrigley! Thanks Again“
Larry and Molly Payne
“. . . All expectations handled well . . . unusual pool – done well.“
Steve West
“I wanted to give a special thank you for the way you took care of my pool. Everything is working great and taken care of. Jim did a great job and I really appreciate it.”
Sandy Andrews
“The pool is very nice. We have been very satisfied. Kevin has been very helpful throughout the project”
Don & Dawn Johnson
“We are very excited about how everything has gone. You and your team are so professional and great to work with. I can’t thank you guys enough for all you have done and being patient with us going through this process. Our recommendation to anyone for your professionalism, workmanship and overall dealings would be a pleasure to pass along.“
Terri Fountain
“PBJC has been awesome to work with, not only during the construction process, but after the pool was completed as well. The called me after 30 days and then again after 6 months, and again after 11 months, which is unheard of. I have referred them numerous times to my neighbors and my clients and will continue to do so in the future.”
Don Brewer
“I wanted to drop you a note to thank you and your staff. As we discussed during our first meeting, your company was the highest bidder for my pool project. I’m happy to tell you, it was worth every penny. While there are challenges with any project of this size, the difference is in your staff. Their professionalism throughout this project was outstanding. Specifically, Tom & Kevin! They were a pleasure to work with and insured cast in I not only understood each step in the process, but also ensured “our” pool was “their” pool! In your business, it is important to have “customers for life.” Because of your staff, Kathy & I have joined that group!”
Dan Conran
“The folks at PBJC were wonderful. They are not the least expensive by any means, but they have the industry knowledge, organization, and professionalism to accomplish even the most technically challenging pool projects. We put in a very different kind of pool. This was a fully tiled fan shaped pool with a “perimeter overflow” edge on 3 sides and an infinity edge on one side. “
“PBJC was one of 2 pool builders in NE Florida who knew how to build this type of pool. The tolerances on the perimeter overflow edge are tiny. We had had a vision for this pool for about 5 years. Right from the beginning, they worked with us to design the pool and then build it. “
“When all was said and done, we had a true work of art in our backyard thanks to the good folks at PBJC. We would highly recommend them for all types of pool projects without reservation.“
Herbert Gowen
“I want to drop you a note to thank you for taking care of a bad situation with our pool decking. Our pool deck has never looked so good. Tony price and his crew came to our home and completely removed all the old layers of paint and decking. Their attention to detail was just amazing. The new texture/color is beautiful. Our pool is finally the way we had pictured it when we had it put in four years ago.
I will recommend your pool company to anyone considering putting in a pool because you do stand by your product.”
Janet Johnson
“After checking out several swimming pool builders we landed on Pools by John Clarkson. We could not be more pleased. Jordan Clarkson (one of the sons of this family owned business) helped us design a pool that is unlike any we have ever seen. It fits into a rather unique piece of property and we get compliments on a regular basis. Boaters passing by point to it and stand up to get a better look. Any issues with the construction or service were handled in a very prompt and professional manner. We take a great deal of pride in recommending Pools by John Clarkson to all of our friends and neighbors.“
Nelson Eason
“We have been looking forward to sending this letter almost from the start of construction based on the wonderful experience with Pools by John Clarkson. Now that all has been completed, it is with great pleasure that we send this note.
From the initial design and budget meetings with Joel Hartman, through construction managed by Mark Gardner, and finishing with “pool school” with John Townsend, we have been impressed with the integrity and quality of work done by your company. Admittedly, our expectations were high based on a grand vision for our pool, spa and firepit area. And to be perfectly honest, you exceeded our expectations. This includes all of the sub-contractors used from framing the pool, shooting the shell (these guys were artists), to the masterful installation of the travertine deck.
Every aspect of building the pool was done on time and within budget as agreed. The few variables that inevitably came up were dealt with to our complete satisfaction. Your team was exceptionally professional, courteous, reliable and flexible. We want to thank you for your personal involvement and the decisions you made out our behalf.
Our thanks for a job well done– it has been a fun-filled Spring and Summer with our new pool!”
Ron & Stacie Sullivan
“It has been an excellent experience dealing with all the professionals at PBJC. Thank you.“
Alina Alvarez
“I highly recommend PBJC. Their team and work is superior. They offered great experience, design expertise, professionalism and were an absolute pleasure to work with. They delivered on time and on budget, were very responsive and communicative.”
“Fantastic design, reliability, execution and service. I received a handful of bids for my outdoor pool, spa, patio and kitchen – and am very glad I went with PBJC. They were very easy to work with, amongst the most reliable and punctual contractors I’ve ever worked with, and provide great service even to this day.”
Kevin Marasco
“We used PBJC to build our pool from the ground up (and outdoor kitchen) over 2 years ago. ANYTIME we have had a large or small issue, Judd and Jeff are on it. This family owned company has been amazing and have truly dealt with me (a perfectionist) in a top notch manner. We utilize our pool and spa EVERYDAY and we often look at it and say we wouldn’t change a thing. When we need a pool builder in the future, it will be PBJC. Highly recommended!“
Angela Massey
“Everyone has been extremely pleasant and willing to work with us during the project. You have no idea some of the designs we got back from other pool companies after giving them the same explanation of what we wanted our pool to look like. It was like they didn’t even listen to anything we said. The couple of companies that did actually listen were not excited to think outside the box. A couple of companies even made fun of us a little bit for what we were asking. You guys took what we said in the introductory meeting to heart and came back with a design that was spot on. There was hardly anything to change! That is what stood out in our mind as one of the most appealing things about Pools by John Clarkson. Now that the pool is almost finished, Tom has been very helpful with talking to us about our punch list. Anna and I have been extremely pleased overall in our experience with you guys. We love the pool and dealing with Pools by John Clarkson has been great. We will certainly recommend you all to people we know. Thanks again and we are looking forward to the remainder of the project.“
Kevin Valent
“We are delight
ed with the pool that you built for our new home. It was completed last August and we moved in shorthly thereafter. In addition to yourself, your staff has worked diligently in providing the best possible service. You have changed the horsepower twice to increase the flow of the water out of the jets in the Jacuzzi, and we are enjoying it daily. The few problems seem to get resolved very quickly and for this we are very grateful. You are being recommended to all of our friends that are building new homes with pools!“
Gerald & Evelyn Buxbam
“Things went great, we have no complaints. They were on time which was very important to us because we were on a construction schedule building our home. If there were any issues raised during the build out the construction crew were right on it. During the process a supervisor was constantly overseeing quality assurance.”
Dean & Brenna Hall
“Several months ago we met with Kyle Kempton for assistance in
designing our backyard which included a pool, jacuzzi, stone work,
outdoor kitchen with pergola and a two story screened in patio.
Kyle was so pleasant to work with and extremely
knowledgeable! He made suggestions while keeping in mind our design
choices, budget, and even happily changed a few things in the days
following.
Kyle’s designs were flawless, and the actual patio came out
like an oasis in our new home! He arrived after construction with a
colleague to go over the information we needed to know, which they
made extremely simple!
I would recommend John Clarkson pools
highly!
Rovena Schirling
Review taken from Google reviews. 
Rated highly for: Quality, Value, Responsiveness, Punctuality
“We are in the process of building our pool with Pools by John Clarkson and they have been great every step of the way. Jeff and Joel met with us several times and answered every question along the way and are very responsive, honest, and just easy to work with. Kaylee worked with me for hours on picking out tile and has gone above and beyond. We are super excited about the construction process and so far everything has been great!!”
Sonia Vohra
Review taken from Google reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness
“The staff at Pools by John Clarkson are professional, helpful and responsive to their customer. We had a great experience building our pool and absolutely love the finished product. Highly recommend this company if you’re looking for a pool.”
Margaret Goodman
“We couldn’t be happier with our experience with John Clarkson pools, from start to finish everyone was very helpful and pleasant to work with.
Update: it’s been a little over a year since the completion of our pool and we have used PBJC pool care service since completion, and we are so happy to have Brandi R. clean our pool. She always keeps everything looking brand new and running perfectly!”
Q Ellis
Review taken from Google reviews.
“2019 Wonderful and responsive customer service by Vanessa (Service) and Pam (PoolCare)! Their teamwork and execution of solving my pool concerns was outstanding!
April 24, 2020. I have continued to have amazing service from the PBJC Service department! They just completed an update on pool equipment for us and it was done timely and they communicated so well with us. I would highly recommend Vanessa and the team at PBJC Service. We also use them for our Pool Care (Karli) and that department has been great to work with too.”
Missy Johnston
Review taken from Google reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
“We have loved our experience with Pools by John Clarkson. Our project manager Eric Jent made the whole process seamless and smooth. We appreciate what Eric and the entire PBJC team did for us and would highly recommend them to anyone.”
Adam Skala
Review taken from Google reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness
“PBJC gets a 5 star rating! From the very beginning of our journey it was a smooth experience. This company is about pleasing the customer, they want to make you happy. We met with Kyle who worked with us designing our pool, he is patient and listened to what we envisioned. Kyle did a superb job drafting the exact design. We never felt pressured or rushed. He was knowledgeable and professional. Our project manager Eric walked us through and explained the project and what we could expect. Eric was always responsive and accessible. He stayed on top of everything. He was always checking on our project and the workers. Eric is a professional, pleasant and he knows his craft. Eric is excellent at his job and made this project go seamlessly. He cares about the quality of his work. This company treats you like you are family. They don’t cut corners and they don’t BS. They do excellent work, create beautiful pools and they care about their work. We highly recommend them along with our team Eric and Kyle!”
Diana Surgent
Review taken from Google reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
“I can’t say enough good about Pools by John Clarkson, specifically their Aqua Classics division. Jeremy and his crew exceeded our expectations from beginning to end during the whole process. We met with a lot of pool companies and decided to go with Pools by John Clarkson. They provided us with all we asked for from the design through completion of the pool. I have and will recommend this company to anyone looking to build a pool.”
Travis Rhoden
Review taken from Google reviews.
“I was looking for a company committed to excellence and anchored in integrity. I was not looking for the least expensive as I have heard some bad experiences with other friends who have had pools built. From several pre contract meetings and conversations with sales rep Joel Hartman and the construction process with project manager Eric Jent I was not disappointed. The finished product was incredible and the process was smooth. I never felt like I needed to battle with the company to make good on their workmanship nor their verbal or contractual commitments. Even after all monies were paid there was still an outstanding issue that involved a third party that needed resolve. I am happy to report Pools by John Clarkson did not forget my name nor their commitment to my customer satisfaction. They remained faithful to follow up with the third party and ensured all was completed to my satisfaction and expectation. I recommend them without hesitation for an outstanding product and pool design and building experience.”
Denny
Review taken from Houzz reviews.
Positive: Punctuality, Quality, Responsiveness, Value
“This was a great experience for us. First at the design center, Kyle did a great job designing our new pool, he got us everything we needed and did not try to sell us anything we did not need or want. Great customer care for sure. Next our pool was started on time, completed ahead of time and the job turned out perfect . The 30 day service period was handled great and the techs showed up on time and did an amazing job keeping it clean and completing the start up. All this during the holiday season. Jim did our pool school with us and was very patient and fun to work with we learned a lot that’s for sure. Last because of our fantastic experience we decided to have them do the weekly maintenance as well. We trust that they will take great care of us.”
Stephen Marinella
Review taken from Google reviews.
We appreciate Pools by John Clarkson for building us an absolutely beautiful pool! I would like to thank Jeff for confirming that we can get this pool, when he presented the design, we were blown away and that started it all. Then comes Kaylee Phillips, she is just amazing!!! She helped us picked the colors and really helped us made the right choices, we love you Kaylee!
Then off course, Debbi Werling, you are so full of positive energy and always made us feel like family when we walk into the office – appreciate you. Then comes Johnny – the guy that made it all happen. Johnny called us everyday and stayed connected through the entire process. He would visit and confirm that we are good with everything happening- He was vested 100%. I value his appreciation for his customers, he made us feel so very special throughout the entire experience. What a way to exceed customer satisfaction, I am beyond impressed!
Thank you Johnny for everything! We appreciate you very much! Look no further – get your pool by this amazing company who understands what Customer Satisfaction really means. Very proud pool owners. Mr and Mrs Seenath.
Andy Seenath
Review taken from Google reviews.
Rated highly for: Quality, Value, Responsiveness, Punctuality
“Hands downs you want Pools by John Clarkson to install your pool!!! I can’t say enough great things about this place. We had the standard level pool installed, and we couldn’t be happier! Standard level at PBJC, isn’t really all that standard though. They allow you to pick the paver stones, tile, and pool shell color from a pre-selected group, but allow for upgrades if you want. As you can see from the photos the basic level materials were fabulous! In addition, the team at PBJC couldn’t have been nicer and more available.
They answered the phone and came by immediately when contacted, even sometimes on days they weren’t really even open (Thanks Debbi!) The greatest part of my family’s experience with PBJC was working with our project manager Eric. Talk about a nice, hardworking guy! He fielded questions from my grumpy 90-year-old father (sometimes the same question many times over) always with a smile and a can-do attitude, no matter what we asked him to do. Our yard has always had a drainage problem, but Eric and his team went above and beyond to correct and manage all the issues with water drainage. Eric’s attention to detail, project management skills and overall knowledge really made this a seamless and pleasant process. I have had the unfortunate experience in the past of hiring the wrong contractor for a different job, but PBJC is the right contractor for pool installation!
They aren’t the cheapest guys on the block, but so well worth the money!”
Sandy Paul
Review taken from Google reviews.
“Outstanding work done by Kyle and everyone at the Pools by John Clarkson team. They were great in helping us design our custom pool and spa layout, go through the paver, tile, and all the styling options, very responsive to all questions and inquiries, and excellent with the delivery and final “Pool School” taught by Jim.”
“I would definitely use them again, and highly recommend them to anyone looking for a great quality pool/spa from a highly-responsive and on-time and as-promised delivery team!”
Victor Rios
Review taken from Google reviews.
“If you’re looking for a quality pool builder with their stuff together you don’t have to look any further. These guys are great! They got the pool done way before I thought it would get done, & not one problem with the way things went. We went with the infloor cleaning system. It’s going to make life easy. Kyle and Eric. Were Fantastic to work with. I’ve worked with these guys too at work. And they treat everyone the same. I’m impressed! They gave us a great pool that’s for sure & great service. By far one of the best if not the best pool companies in the area.”
Jeremy L
Review taken from Google reviews.
“We could not be more pleased with the service that PBJC provided.
Joel came up with a beautiful, unique design that enhances our landscape
perfectly. There was someone at our home nearly every day working on our
pool and they met the exact timeline that they gave us for completion –
nearly unheard of in construction. We have zero complaints!“
Neill Lasher
Review taken from Google reviews.
“Superior product and people. Communication was excellent and they did what they said. They met schedule and our expectations.“
Jason Spinning
Review taken from Google reviews.
“John Clarkson pools was fantastic ! From the initial meeting with Joel to Johnny the Project manager to Debbie. All friendly knowledgeable and overly accommodating throughout the entire process. My wife and I can’t say enough. Thank you Joel and TEAM!”
John Sabatalo
Review taken from Google reviews.
“Working with PBJC was amazing from start to finish. They are excellent with communications and made the entire planning process easy. They were on time with construction and kept us informed throughout. We are thrilled with the finished product- it looks even better than we imagined. I can’t recommend them highly enough!”
Diana Davis
Review taken from Google reviews.
“We are so happy with our Pools By John Clarkson pool. Everyone there is great. I can’t say enough great things about Eric our project manager. He was always there to answer any of our questions or concerns we had. He is such a kind person and always has a big smile on his face. Kyle helped us design our pool and we can’t be happier with our choices. His advice on the design was perfect. And Debbie in the office was always so sweet and helpful every time we called. We love our pool! We highly recommend this company.“
Janice G
Review taken from Google reviews.
“I’m so thankful we went with Pools by John Clarkson for our pool project. From the very beginning stages with the sales rep Kyle helping us with trying to decide what was and wasn’t important for us, to the contractors and project manager Eric dealing with small changes throughout the whole project, we got exactly what we wanted and love our new oasis.
We recommend Pools by John Clarkson to anyone and everyone who talks to us. The office staff, contract workers and communication was top notch!
We will always, ALWAYS, be grateful for the trust we’ve been able to have working with PBJC because they have integrity in their work!“
Adrienne H
Review taken from Google reviews.
“This review is on behalf of my mother as well as my direct observation during the building of her pool. When my mom asked me to research a new pool company after a terrible experience with another company, Pools by John Clarkson was the first to pop up in my search engine. We visited the design studio and the experience was so refreshing and the complete opposite from her previous builder. Pools by John Clarkson was professional and completed the job in a timely manner despite some minor delays with project startup in the beginning. Overall, we would highly recommend this company to anyone seeking to build a pool. They not only provide you with a phenomenal product, but exceptional customer service! Job well done!“
Calonda H
Review taken from Google reviews.
“Awesome experience throughout the process! Jordan R. made our dream pool come true. With respect to the pool design. We have to say that you “nailed it!” We are so happy with the overall design as well as the workmanship. We are so happy that you were able to see exactly what we wanted and designed the pool and decking area better than we had imagined!
The construction process was the best by far we have experienced and we are not joking. We cannot believe how efficiently everyone worked and the quality of the end result. We are more than pleased with John Clarkson Pools and, of course, Jordan R., Eric, and Jim (Pool School-man–ha!).“
Dr. Brian Emery
Review taken from Google reviews.
“So my story with PBJC started a year before I used their services. I purchased a home in Queens Harbor that had previously had a PBJC pool that had been installed 20 years ago. Still a great pool, but the other owners didn’t have a spa, and that was something I really wanted. So IRMA hit and a tree fell into the pool. I called PBJC and they came to the rescue. All the other companies wanted to rip the pool out and start over. PBJC came in well under budget to the others, put in a spa, all new equipment, remarcited, retiled, fixed the retaining wall from the hurricane, fixed the leaks, and installed a beautiful travertine deck. Jeff Hocker was amazing throughout the entire process. Every single email, and phone call was promptly answered, no small or large detail was overlooked. When I say this is the’ best pool company to use, I don’t say that lightly, they earned every star I’m giving them. From the sweet ladies at the front desk, to the sales people, Terry the GM, and all the subcontractors were true professionals every step of the way.“
S Jorgenson
Review taken from Google reviews.
“”We recently had our pool designed and installed by PBJC and the entire process was fantastic! Kyle K designed a dream pool, patio, and summer kitchen for us and it was ideal. Once the pool was installed, the team at PBJC was very professional and informative on how to maintain and operate it. People like John & Brandy were great to work with and were always so helpful. Anytime I had a question or request they were always right on top of it and I got a response right away. I would highly recommend PBJC to anyone that wants more than just a pool but a first class experience and support.””
Walt P
Review taken from Google reviews.
“Judd made the design process a breeze! He took some of our ideas and created a pool beyond our imagination. I can’t recommend pools by John Clarkson enough! Pool was completed on time and with attention to detail.
Dex creates an amazing outdoor kitchen that we use all the time!!!”
Jessica B
Review taken from Houzz reviews.
“We would like to thank the entire PBJC family for their outstanding work on our dream pool. From the beginning, our designer, Jeff Hocker, was very informative and responsive to all our questions and needs throughout the entire process. We are particularly grateful to our project manager, Eric Jent, who went above and beyond in making sure every aspect of our pool was perfect. He immediately attended to any issues that arose during the project, and his level of professionalism, integrity, and friendly nature made us feel at ease during what could have been a potentially frustrating experience. Having emotionally prepared for a project of this size, we were expecting at least some challenges, but thanks to Eric none of that occurred. We were also extremely impressed with all of the subcontractors and team members that work with PBJC. Additonally we would like to thank some of the other staff that we have had frequent contact with such as Jim Sasser, Jim Grey, Darren, Brandi, and Steve. We initially decided on PBJC based on their reputation, and we were not disappointed. Everything from the customer service to the quality of the building materials shows why this company has earned and maintained their reputation. We are extremely pleased with our finished product and would recommend PBJC to anyone wishing to construct a pool or spa.“
Cristina H
Review taken from Google reviews.
“We couldn’t be more pleased with our experience with John Clarkson Pools. We spoke to several pool companies in Jax and JCP was far and away the most impressive. From start to finish Kyle K. helped us design and answer all questions with our outdoor project (pool/spa, fire pit, pavers and screen). There is no reason to look anywhere else if you want professional, beautiful work and a great price point….Not to mention they are really nice people!!“
Jon F
Review taken from Google reviews.
“The John Clarkson team is Admirable! From start to end, a super-star display of the highest quality design and construction, until completion. They guide you through the entire process of pool construction with total attention to details, with patience and dedication to quality for the customer. My hats off to the entire team, I highly recommend them.“
“I’m positive they will meet your expectations, they sure did meet mine!”
R Carrera
Review taken from Google reviews.
“Pools by John Clarkson is the quintessential pool builder in the North Florida area. After doing our research and talking with numerous contacts that had a pool built recently, we decided to select Pools by John Clarkson as our builder. From day one they have been great to work with – always courteous and listened to our ideas. As the build progressed, they kept us updated regularly on where we were in the process and responded extremely quickly to our questions or concerns. The quality is what sets them apart from other pool builders in the area. They provide a luxury product that has all the little craftsman features to give it a wow factor. I highly recommend Pools by John Clarkson for any pool needs.“
A Lohman
Review taken from Google reviews.
“We had an incredible experience working with Pools by John Clarkson. I can’t say enough great things about every person we worked with and the quality work that we received. Everything was done quickly and without hiccups. I highly recommend!“
M Phillips
Review taken from Google reviews.
“Loving our new Pool by John Clarkson!! The whole staff was a pleasure to work with and made sure we were happy with the finished product – which we are!!”
J Estes
Review taken from Google reviews.
“We had a great experience with Pools by John Clarkson. The quality of the work exceeded our expectations and the customer service was fantastic. It is obvious that Judd and Eric take pride in their work and it showed in all aspects of the build from the design to the finished product. Judd was extremely helpful in the design process and genuinely wanted us to have the best experience possible, he is great! Eric was on site and was a pleasure to work with; he was always very responsive to any questions and was great with communication throughout the build. Great experience, we would highly recommend PBJC.”
P Weaver
Review taken from Google reviews.
“Wonderful and responsive customer service by Vanessa (Service) and Pam (Pool Care)! Their teamwork and execution of solving my pool concerns was outstanding!“ Missy J
Review taken from Google reviews.
“We have done business with this company more than once and they are wonderful and easy to work with. They were thorough with the job, respectful & attentive to my requests. The work crew showed up each day friendly and ready to dig in. I especially appreciated their response time whenever I reached out with a call or text.“
Bridgett Vadeboncoeur
Review taken from Houzz reviews.
“Had a new pool and spa installed by John Clarkson Pools and would just like to say that I am elated with the overall process and ended up with a beautiful and functional pool and spa. From the onset of the project Kyle Kempton and my project supervisor Eric Jent were there for me. Kyle came up with the exact design I had in mind and carried it out till its completion. He did not pressure me into extra’s he felt I did not need and steered me in the right direction on things I did need. He and Eric were always a text or phone call away when I needed a question answered.” “The old quote ” it will get worse before it gets better” is very true and Eric was extremely helpful in getting me through this build and kept my confidence up as the project began, thru the digging of the pool and shotcrete, along with all the finish work until completion. I would highly recommend them both if anyone wants a new pool in the North East Florida area. Kudo’s to them both and to PBJC and all there crewmen for a great job.“ Young
Review taken from Google reviews.
“Pools by John Clarkson (PBJC) is the best pool contractor we have ever worked with – by FAR. This is our fourth pool. PBJC’s proposal price was a bit higher than the rest, but you get what you pay for. Totally professional throughout – always proactive communication. Pool was finished on time and on budget. Some of the crews were especially noteworthy. The dig and rebar crews were excellent. The construction site was always cleared of debris and trash. The shotcrete crew and coping crew folks were real artists – our design had a lot of curves and they executed them flawlessly.” “The paver crew lead by Renaldo was magnificent. Renaldo asked many questions as he went along and recommended several improvements to the design that made the end product truly beautiful. The interior finish crew (done by John Temple’s folks from Tempool) was awesome. John Temple trains the best interior finish crews in NE Florida so they really know what they are doing. The relationship between PBJC and Tempools is a long standing one and it is one of the main reasons we went with PBJC. Overall, the Project Manager, Jonny Carpenter made sure the project stayed on schedule and always responded quickly if I ever had a question or concern.“ Colonel (R) Dave Lowry
Review taken from Google reviews.
“Highly recommend Pools By John Clarkson! Super friendly, professional and they did an absolutely BEAUTIFUL job building us our new pool. Eric was so helpful to us during the building process and answered all of our questions no problem.” “These guys are awesome at what they do!” Erica Harding
Review taken from Google reviews.
PBJC simply did an incredible job! Kyle was an amazing rep that took care of us like family! The entire process was very professional and they completed the job earlier than scheduled! Strongly recommend them! MORAN
“We choose PBJC because every pool we saw in planning for ours that we loved was built by them. We wanted a company that we could count on to get the job done and get it done right.” “They did a great job from start to finish.” M Krieger
“The receptionist named Debby is an absolutely wonderful person to work with, because of her honesty and integrity she is the reason we chose to go to and with Clarkson Pools they took us to the showroom to pick out our lifetime staycation experience. What wonderful people they are. Very informative and knowledge of products I would recommend Clarkson Pools to anyone they are tailor maid to fit everyone and every budget.” Terri Satterwhite
“Amazing work done by Gary (the magician). He just managed to eradicate the stains in my pool after another company tried and failed last year. Gary and Vanessa have been great to work with. I appreciate their professionalism and dedication to the job. Thank you PS: You guys did a great job building our pool 13 years ago. It’s still going strong – just needed new mech equipment last year.” Jutta J
Review taken from Facebook reviews.
“Thanks to the entire PBJC team. You build gorgeous, functional pools! Beautiful! We are so happy.” M Spatarella
“PBJC was great to work with. Unlike other pool companies I have tried before, PBJC returned my initial call within an hour. Kyle sent me a rough outline and estimate that same day and we decided to go with them as our pool builder. The showroom was nice and Kyle and the rest of the team made it a very easy process. Communication was fast and easy and all of my questions and concerns were answered quickly. I couldn’t have been happier with the entire process and I would 100% choose them again.“ Scott Rutledge
“Pools by John Clarkson provided us excellent customer service starting with the very first call. Kyle was our salesperson and he came to our home to have a one-on-one consultation to discuss our vision and needs for our pool. We decided to go with a smaller option of a 10×13 plunge pool with gas heater or “spool”. He was able to design the pool so that it was deep enough for my very tall husband but still kept the size minimal for the space in our yard. Part of the preconstruction process was that you get to visit their design center which was really fun to pick out your tile, colors, etc. Kyle was also readily available to assist me with questions during our construction and post construction phases. As a Realtor, he is my go to resource for mine and my customers’ needs. We love our pool! Thank you Kyle!” Jessica Hall
“What a great experience! To say that PBJC exceeding my expectations would be a complete understatement. From the Judd and the sales team to Eric’s construction crew, the entire process was flawless. Everyone who represented PBJC were professional and courteous. I have a tendency to ask some strange questions and every one of them were answered in a timely manner. The entire process only took 6 weeks; construction started the first week of January and my family was enjoying BBQ by the pool during the last week of February. I would recommend Pools By John Clarkson a hundred times over!“ CW Phipps
“The entire process, beginning to end was painless. Kyle was so terrific to work with. Our pool, patio and birdcage were completed on time and on budget. I would recommend them to everyone who wants a beautiful pool.“ Diana Ireland
“Design, construction, and follow through have all been wonderful. Excellent communication. Really nice people to deal with, including the weekly service technician.” Jim Duvall
“Pools By John Clarkson exceeded all of our expectations. From design to construction all the way to the finished product. Their team is first class. Answered all of our questions throughout the process and the quality of product speaks for itself. If you are looking for a pool company that delivers on quality and a first class experience I highly recommend them.“ Michael Brooks
“Absolutely love our pool/spool! We did extensive research and met with numerous reputable pool companies. Our decision to work with John Clarkson was the right choice. The team at PBJC was fantastic. From start to after finish, every person we dealt with was A+++. It has been two years since we put in our (first) pool and we would do it all over again… wouldn’t change a thing. Thank you!!!“ Erik Graves
“The finished product looks great! . . . The salesman told me it would be done by FL vs. GA and it was (big deal for me) . . . Everyone was great!“ Adam Gaslin
“Beautiful pool design and construction by PBJC and Kyle Kempton. For our new pool construction, Kyle designed a beautiful salt water pool and spa, complete on time and on budget. For any issues requiring other company coordination (The Screen Guys, propane gas company re-piping, etc.), Kyle handled everything. Kyle also included meaningful details in the design that I only fully understood after the pool was built. What I mean is Kyle designed in and built an underground drain system in between the pool and our house — where the travertine tiles had subtle notches in them to allow any pool water overflow to drain away from the house. During hurricane Irma, the overflowing pool (from all of the rain) spilled over and instead of the water running towards the house, the water all drained out to the sides and away. This kind of attention to detail was a strong indicator that Kyle had our best interests in mind with not only a beautiful pool / spa design, but also a highly functional one. Great company and people at PBJC.” T Lee
“I am delighted at the opportunity to leave a glowing review about PBJC. We had never had a pool built before, and we were greatly relieved that the process was as seamless as Kyle had promised. He did a great job of designing exactly what we requested within the budget we allotted. There were no delays, and the workmanship by all vendors was unparalleled. Kyle did a tremendous job of keeping in contact with us and responded immediately regarding questions we posed throughout the process. The crews were great at keeping the project well-maintained and as tidy as we could have expected. Our pool, hot tub and lanai are beautiful, and we know we made the right decision in going to PBJC, a true group of professionals. We heartily recommend them to anyone, as we are now part of their legion of loyal customers.” James Williams
“Jeremy, I just got home to see the completion of the pavers, stone, and grout and so both Heather and I want to send a huge “Thank You” for staying on top of the remaining items helping to finish it off before our party this Saturday. I know a lot of this was out of your control as we waited for the gas company to order and install the correct burner, but we are really impressed with your commitment to quickly finish it out following that install. It really means a lot to us to have this focal point of our pool (and house) complete and so we will not only showcase it but also plug Clarkson Pools for a great job all around. I know you had mentioned that you would like to get some pictures so if that’s still the case, just let me know when you would like to do that.” “Thanks again for all your help and feel free to use us a reference moving forward.” Mike
“Good news, the pavers are all in (finished on Saturday) and the decking looks fantastic. One of my neighbors is a landscaping professional (does pavers too) and watched your guys work to perfection. He was so impressed with the level of detail and care cutting each paver and placing it just right — quality work.“ Liz
“We send this email with beyond wonderful appreciation for your service and dedication. You have addressed our needs on three different occasions in a little over a month. The spa jets have been fixed, the h20 sensor replaced and now the spa/pool lights (I’m assuming it was the GFI?). Regardless, we cannot thank PBJC enough for this prompt attention. In an age where a lot of businesses lack accountability, dedication and commitment PBJC has shown their clients they will stand-by their products. It is so frightening to head into the “pool builder” search process and even scarier going with your gut when making a decision (even though another company may be less expensive). PBJC has proven to us all over again WHY we went with you guys!“ “We can’t thank you enough for helping make owning a pool just that much easier!” “Kindest regards,” Angela & Rebecca
“Gary is fantastic! I appreciate his professionalism and attention to detail. He is exceptional and so conscientious. Our pool looks great! Thanks for providing great pool service!“ “Enjoy your weekend!” “Best,” Claudia
“Hi Joel, The pool has just been fantastic and we have enjoyed it all summer. We had a block party last month and everyone complemented us on the pool. You guys did a real bang up job. If you every want to show prospective buyers the quality of your pools please fell free to bring them around and if you want to take some pictures of the completely finished product just stop by. Thanks again for a fantastic pool.” Dennis and Mary-Ellen Blair
When we moved into the house, we contracted with Pools by John Clarkson to construct a pool, put pavers on our patio and construct a screen over the entire facility. While Pulte did not oversee this construction, they did recommend John Clarkson to us. We have been very pleased with both the construction and service provided by this company. The service they have provided us has been exemplary and they have stood behind their product with no exceptions. A number of Riverwood residents have constructed pools using other builders. They wanted to save a few dollars in so doing. Unfortunately, these people are paying for this with continual maintenance on pools that are less than 18 months old. We highly recommend Pools by John Clarkson. Wayne and Carol Heckrotte
“Much appreciation for everyone’s hard work. We love the pool!!!” The Lewis Family
“Just wanted to let you know that the walkway Renaldo and crew did today is beautiful!!!! Thanks so much to all of you!” Jennifer Stormont
“Let us first start by saying that from the moment we entered your showroom we felt instantly comfortable with the process and your organization. Kevin, our salesman, pateiently walked us through the details and our options and was always ready and eager to handle out many changed and requests. Out the process started, Marc was on the ball at all times. He continually made sure we were informed and comfortable with each phase. Every one of your crew, employees and subcontractors were top notch. Our neighbors commented that it seemed like someone was at our house everyday working on the pool. That pretty much was the case. Whenever we were told something was going to occur, it did on time, every time. I had heard horror stories from friends anout tother companies and how difficult of a time they had in their pool construction. I want to emplatically state that we could have not been more pleased with our experience.” Shannon and Marty Bray
“First, let us say that we enjoy our pool and spa by John Clarkson. We feel that the whole experience — designed to warranty — has been a pleasant one, and that only happens if you have a good product and good people. My wife and I wanted to go on record to command Jim Sasser for some of the recent warranty work is done on our pool and spa. He found and fixed the leak in our spot, and raised our pool equipment above a bad water pooling situation. This work was performed with no hassles for us. We feel that Jim is a great asset to your company. With no reservations in recommending pools by John Clarkson to anyone that is looking for a new pool or spa.” Bob and Jutta Jacobs
“We were very happy with the results of our pool remodel. We knew the quality would he excellent and that was very important to us. We were very happy with the outcome and the work they did. We are vey pleased with our pool and we did get the quality we expected.” Daniel Harris
“Just a quick note to thank you for all of your help with the design, construction and opening of our new pool. We are more than pleased with the final product and the exceptional customer service extended to us during the design and building process. The time you and your staff spent with us designing the pool and waterfall truly went beyond our expectations. Building a home and a pool simultaneously from across the country was much easier with the Clarkson family behind us. Your products, showroom and well trained staff made the entire experience a breeze. We will be sure to tell our friends and neighbors about your product and service every chance we get. If anyone is interested in contacting us or coming by to see the pool, please let us know. Again, many thanks for going above and beyond, we are customers for life!” Bob & Jen Edwards
“We had a great experience. We have not had any major issues or hiccups. Any time we needed service they were always very good at coming right out. We have recommended them to our friends.” Dave & Tori Hemmingway
“This is our very first pool. We were nervous going into this. PBJC did an amazing job, especially make sure that we were happy every step of the way. Any time we had a question or concern, we were always contacted in a timely manner. As people compliment us on our beautiful pool, we always brag about PBJC. Everyone from Kevin, Joel, Mark, Ryan, Rivercity Pavers, “tile guys”, “coping guys”, “concrete guys”, went above and beyond. We cannot say Thank You enough.” Henry & Rachel Ledesma
“I am truly impressed by the professionalism, convenience, and ease of doing business with Pools by John Clarkson. Kevin Chung is clearly well qualified to offer sound advice and good suggestions to ensure that the final product would be exactly what I was looking for. Service has been excellent and response time has been great. We have been extremely pleased with the product and quality, and I have received so many compliments. My family and I look forward to the years ahead of summer fun. Thanks.” Stacy Farris
“Thank you for a wonderful pool design! It is breathtaking!” Joe and Ann Braunstein
“13 years ago, we had a pool built by John Clarkson. When we moved and decided to have a pool added to our new home, we didn’t think twice. We called John Clarkson first. In the name of good business, we also got bids from three other pool companies. However we only confirmed what we already knew — no one can beat the quality of John Clarkson. We are now enjoying our second pool built by John Clarkson, and will continue to recommend this company to friends and neighbors interested in building a quality pool. The service from the first day of building to the first swim day is without complaint. Their personal concern and involvement sets the industry standard for customer service. “By the way, Jamie’s service has been awesome! We used to clean our own pool, but we are now spoiled and will continue with his service. “ Karen Grissinger
“I want to share with you what an outstanding job your company did from start to finish on this project. I also want to acknowledge the two individuals who were most instrumental in causing us to be so satisfied. It all started with our initial contact with Joel Hartman. We have selected your company as well as two others from which to get a proposal. While you were not the least expensive of the three, Joel’s expertise convinced us that overall you were the best choice. In all of our interactions, Joel was responsive. It was clear to us during the entire process that he had the trust of your management to make the necessary decisions and adjustments that we requested. There is no question that he was the principal reason we chose your company. The second individual we would like to recognize is Mark Gardner who was our project manager. The installation and the quality of the installation was of course the most important part of this entire process for us. In this case, the job Mark did was nothing less than outstanding. From start to finish, he demonstrated his competency, was responsive to our concerns, and truly made this an enjoyable process. If anything went wrong, he offered no excuses; he just took care of it. we trusted Mark, and that was a very important part of the process for us. I had contracted for a number of pools in our own homes over the years. Clearly Mark made this one of the very best experiences we’ve ever had.” Ken Bertaccini
“We recently completed a pool, spa and outdoor area with Pools By John Clarkson and could not be happier with the result. Our project was completed this past Feb 2016 and everything from the level of customer service to the quality of products used to complete our pool and outdoor area was top notch.” “There were a few changes that we asked to make as the project was well under way and Kyle at PBJC addressed the changes that we asked and made sure that we were 100% satisfied with the end project. You have great access to your rep who is handling your project, including their cell number, and they always got back to us within the day to address any questions. I have already turned a few close friends onto PBJC and will continue to do so.” Georgina Kalaitzis
“PBJC recently completed a new pool at my home in Ponte Vedra Beach and the finished product is absolutely spectacular. The entire team (Judd, Jordan, John, etc.) was a pleasure to work with. They finished on budget, on time, with a proven track record of building some of the most beautiful custom pools in North Florida…. what more could you ask for?” Griffis
“We recently had a pool designed and built by Pools by John Clarkson. From the beginning to the end, the customer service was fantastic! Kyle went above and beyond to ensure our vision became a reality. He stayed in constant contact with us to ensure we were satisfied with the progress of our pool build. Kyle was always professional and answered any and all questions we had. “ “From Kyle to Alex to Jim to Terry, and the entire office staff, we have never dealt with nicer people and folks that truly cared about the end result and our overall satisfaction.” “A true 5 star effort! One of our favorite things about PBJC is that they offer a tremendous amount of standard options. Their standard options are above and beyond any other pool builder we spoke with. Do yourself a favor, stop shopping pool builders and build with Pools by John Clarkson. Why mess with the rest when you can build with the best?” Weinberg
“We love our pool! PBJC did an awesome job working with our budget to find something that our family would love. From start to finish we have had no complaints. I would recommend PBJC to anyone looking for a new pool.“ Minnon
“My wife and I built our first pool this year. Joel Hartman and the Team at Pools by John Clarkson came very highly recommended. They did not disappoint. They patiently walked us through the process and made sure every aspect of design and construction met our expectations. PBJC is a high quality organization and they build a high quality product. I’ll be recommending them to friends and family for years to come.“ Krug
“As first time Floridians (retired) with our first pool, we were naturally anxious about how things would go. As we talked to Kyle Kempton, Terry Tate, and others it became obvious that PBJC was the go-to pool builder. We decided to move ahead with the construction, and were glad that we did. Things started slowly – the HOA approved the construction immediately, but the county found a possible surveying problem with the retention pond. Kyle was all over it as the county rep came to our property and reviewed a recent survey that showed everything up to snuff. Time passed and we actually dug, plumbed, and plastered the pool. “ “As additional effort we decided to child-proof the pool (the law), build a considerable paver deck, and re-sod the lawn with zoysia grass. It was a long process involving many sub-contractors and other vendors, but we are delighted with the results. As always, Kyle was with us all the way and delivered exceptional customer satisfaction. If you would like to view our pool area please contact PBJC, and we would be pleased to give you a short tour of the installation.” Skip Sawyer
“From the Design Team, Sales and Installation Team, We had a Wonderful Experience. Kyle & Terry were there to answer every question, and saw to it that we made the dates Promised! We get rave reviews from all who have visited us. Definitely recommend PBJC to all we speak to! Can’t wait for the First Summer!!!!” Lance Simons
“PBJK built my pool over 12 years ago. They have always been there when I needed them most. Vanessa is wonderful. This team really goes out of their way to help if they can. Remember in any business you can’t always please 100% of the customers 100% of the time. For me they can do a great job.” William Buckey
“PBJC did a fabulous job helping us design exactly what we wanted! Very pleased with their knowledge and professionalism! Kyle was wonderful to work with. Never made us feel pressured about anything in any way! They even threw in a nice surprise!! I highly recommend them!!!“ Cyndi Felber
“We had a wonderful experience with PBJC! We talked to several pool companies, but the choice was clear. Kyle was so patient with us throughout the entire process, quickly responding to any and all questions. Most of all, the quality of work is excellent! We’re very grateful we found them.“ Allison Chandler
“Clarkson Pools is reliable, professional and the service and quality is top notch. Judd worked within our budget to help us design a spectacular pool and stayed in communication with us through the end of the project to make sure we were happy and satisfied. I highly recommend Clarkson.“ Jennifer Lindsey
“These guys are true professionals. Our pool looks amazing. Building a pool is a huge process, you must be patient. PBJC followed up and took care of every issue we had. Kyle our representative was amazing and always available to help answer all questions and concerns. Our backyard feels like a hotel oasis. Excellent work, thank you so much!” Jonathan Horn
“They helped us by providing plans and rendering which we needed to get approval from the city. We were so happy with our service! We LOVE our pool and get compliments daily! I’ve already recommended them to anyone I know who is interested in getting a pool!” Rebecca Crosby
“Pools by John Clarkson built our pool. We have a “spool” and use it year round non-stop. These folks are great and do a great job. They also stand behind their work. We love our pool and we would highly recommend them without hesitation!” Rochelle Stoddard
“I met with 3 pool vendors and spent a lot of time researching the work they completed and made the very easy decision to move forward with Clarkson Pools. No one offered the detailed drawings and 3d type renderings that can be altered so you know exactly what everything will look like to include decking, existing house tie ins, fire pits, summer kitchens……whatever you want!! After the design work I was sold but pricing was a factor.” “After comparing exactly what I wanted, i.e. filters, salt, pump system with the other vendors Clarkson came out on top again. Jordan Clarkson has an eye for design and provided insights that I never thought of. “ “Next part was the construction process, everything was done on time and the job site was clean and all workers were professional. The finished product was of the highest quality. I had no issues with permits form the city and Clarkson Pools worked hand in hand with my house contractor during construction. Now that the pool is finished Clarkson Pools has sent over a pool tech, Jordan personally stopped by and provided education to maintain the pool. I’m a big fan and highly suggest using Clarkson Pools.“ Ole Juve
“Had my pool installed almost three years ago by Pools by John Clarkson. This past month the ground under my filter started to sink and so I called Jeff at Clarkson for a technician to assess why the sinkage. The technician discovered an old tree root had rotted and the heavy filter had crushed the rotted wood, allowing the pavers and filter to sink. What impressed me most about the company is they recognized proper installation was their responsibility and so they did not charge me for repairs. I highly recommend Pools by John Clarkson as they stand by their workmanship and provide top notch customer service…for years!“ Brent Klavon
“After recently purchasing my house in June, I knew my pool was in need of a makeover to modernize the pool and backyard. Pools by John Clarkson were extremely helpful from the planning process to the execution and follow up of the project. I was highly pleased with their work and services. Very responsive and professional! I would highly recommend using their services whether it’s a new pool or a re-model. It’s definitely worth every penny! “ “Also, PBJC have continued to follow up and make sure I’m happy with the finished project.” Kim Bushong
“I had a full salt water pool, water feature, deck, fire pit and outside kitchen installed into a new construction. Whilst I learned via my builder how difficult it can be to deal with construction companies “Pools by John Clarkson” showed what an enjoyable and fun experience it can and should be. “ “I am a senior manager at a luxury company and have become quite particular and expect high standards. I was more than happy with how I was treated feeling like I was a VIP customer. I got help and great advice and all my concerns were taken care of so u was happy at all times. Contact was fast and frequent. Choices were many and nothing is too much trouble.” “The quality of the work was fantastic and spotlessly clean. “ “These guys are good, pricing competitive and most of all everyone I have met at the company are just simply nice people. “ Adam Rowley
“I own a 20+ year old swimming pool that was leaking and very dated. With the excellent design help of Kyle Kempton and competent construction of PBJC, I now have a beautiful watertight oasis in my own backyard. Kyle guided me through my design choices and was the perfect “go between” for me and the construction crew. The pool tuned out absolutely beautiful and there was no damage done to my home or landscape. PBJC has also remodeled 2 of my neighbor’s pools with the same quality results. “ “I recommend Kyle and PBJC wholeheartedly.“ John Bordelon
“From the very first meeting with Judson we were treated with respect. Judson listened to our desires and delivered far above that expectation! From the ground crews who showed up the next week to dig the pool to the constant watch over our construction site by Superintendent Terry, we knew were in great hands. We heard all the horror stories of taking months to be a pool built but honestly we were swimming in exactly 30 days from when we signed the contract (not saying this will happen to you, but we were prepared, had all surveys available and had irrigation capped and HOA approval) “ “By far and hands down Pools by John Clarkson is the best in the business and you will not experience a singly worry except for when it the water going to reach your new raft! “ “Superb design, superb materials and above all a superb crew. Best experience we have ever encountered when having any exterior modifications to our property. Highly recommend them for your new outdoor oasis!” Bill Thompson
“We hired Pools by John Clarkson to install our in ground pool after meeting with several local and national companies. The staff was by far the most informative and polite that we met with, and they worked hard to both meet our wants and needs, while also educating us on what would work best for our unique family. They were also very cognizant of our budget and were great at keeping us within our limits. The construction on the pool was complete before schedule and the finished product is absolutely stunning! It has completely changed the look and feel of our backyard and we couldn’t be happier! We highly recommend Kyle and his group for your pool install!“ Laine Reno
“Our customer representative was Kyle Kempton and he did a wonderful job of resolving issues that came up during our constructions project. The dynamic was interesting because Clarkson was not contracted directly but through our builder. This relationship with Kyle was transparent as he made sure that we were satisfied during all phases of the construction of our pool. There were two issues in particular (routing of piping and location of controller) that Kyle resolved and both times his final words were “we want to make sure you are happy and love your pool”. I found it interesting when our builder asked me who my contact was because the service and response was very good.“ John Ara
“We hired PBJC to design and construct our pool. From day one, Judd and all employees of PBJC were extremely professional and I felt they went above and beyond their contract. We loved being able to sit down in their design studio to see a 3-D model of our pool and we were able to browse through numerous product samples from finishes to pool equipment, which is a service a lot of other pool contractors could not provide. All of the contractors that worked on our pool were professional and did exceptional work. I highly recommend seeking out a cost estimate from PBJC.” Paul Thomas
“I have had the great opportunity to work with the staff at Pools by John Clarkson and have found them to be one of the top pool contractors in the country. They serve their clients with honesty and provide a superior product. I would highly recommend my clients to them knowing they will receive the highest level of professionalism and a superior product.” Gary D. Stoddard & Associates Inc.
“Professional friendly staff and workers from start to finish. Always went above and beyond to keep on track with project dates and make us feel comfortable with process. We would highly recommend to everyone whether your project is big or small.“ Sue Beard
“Before going with Pools by John Clarkson (PBJC), we met with three pool contractors (PBJC plus two others). We were between PBJC and one other. The other one had the slightly better price, but we initially felt right about working with PBJC. From the moment we met Jordan Clarkson, we felt at ease.“ “After our initial meeting, he presented us with a plan that seemed to have come straight from our own heads. We gave the other contractors the same information, but they provided us with ordinary designs that just didn’t speak to us. PBJC’s design was original and perfect. In addition, he agreed to subcontract the services we did not want to have to deal with on our own….tree removal, landscaping, irrigation, plumbing, etc.” “PBJC’s customer service was outstanding.“ “If I had to do this again, I would hire PBJC every time. I will recommend them highly in the future.“ Kimberly Blalock
“Exactly as we had hoped. They did our pool in 2012 and we were so impressed that we hired them to come back and do the driveway with a path to the side of the house leading to the back yard. Jordan, Judd and their team did an amazing job! We have and would recommend them to anyone wanting to get a quality pool or deck done. I can say enough good things about them and their team. Great job!“ Brad Becker
“We spoke with a few companies in the area and the only one we felt comfortable with was PBJC. They are a family business (which I love) and you can tell they love what they do and enjoy working with their patrons. Other companies danced around price and timelines. PBJC was very frank about both things. Guess what everyone- building a pool is expensive. And there are other costs…fencing/screening, heating, alarms, features …that you don’t even think about until you’re sitting there going through designs. They were very good about breaking everything down with us and really working with our budget. We did have to scale back our original plan because the costs of other necessities (fencing, gas line installation for fire pit, etc.) but could not be happier with the results.” “Judson (our contact) answered EVERY single question and concern I had within the same business day. They went above and beyond to make sure we were comfortable with everything. They blew their original timeline (10-12 weeks) out of the water and finished our job (from day of dig) in 5 weeks- thanks to good weather and availability they say. They connected us with other trustworthy companies and worked with all outside contractors wonderfully. We added a heater mid-way through the project and while I don’t recommend you change things during the process, we were lucky that it did not push our time line back. They would have been just as gracious about the add-on regardless. The workers who were at our house were extremely polite, kept the area clean, and worked tirelessly.“ “If I could build another pool and hire them to do it, I would.“ Sarina Tarantino
“I would like to commend your company for your wonderful staff. Any time an issue arises with our pool Vanessa has been extremely professional in getting that issue resolved. Gary is amazing. He is knowledgeable, professional and very easy to work with. Both he and Vanessa truly care about [PBJC’S] clients and it shows. I can say the same for every one of [PBJC’s] employees who I’ve spoken or interacted with. Best Regards,” John and Tammy G
“Please let Gary know that I appreciate his dedication to get the job done during the rain.” This is just another example to justify why I chose Pools by John Clarkson to design and install my swimming pool.” Charles
“Just want to acknowledge Brandi, who has done a wonderful job keeping my pool clean and looking good. We don’t always recognize the people that make it easy for us to enjoy our Clarkson built pools, especially in these difficult times and 95 degree weather.” “Thanks” Jutta Jacobs
“Amazing experience with Pools by John Clarkson. We just finished a stunning summer kitchen and are enjoying cooking and entertaining with it. The quality and top notch service was very timely and professional.” Katie Hughes Johnson
“PBJC renovated my pool 2 years ago and have serviced since then. Jeff Hocker did a great job on the renovation, and Vanessa Greene has been outstanding with the service and any repairs. I can’t recommend PBJC enough!” Daniel Popky
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